- Report: #1443171
Complaint Review: Verizon Fios - Orange New Jersey
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Verizon Fios
Orange, New Jersey, United States
Web:
www.verizon.com
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Verizon Fios Verizon Migration to Fios scams customers into paying more money for services. Orange New Jersey
I got this statement below in an email today.
(We're sorry to see you go. This email confirms that your Security + Cloud subscription has been canceled. If this cancellation was an error, please contact us at 1.800.567.6789. This number won't even go through on my landline, but it goes through on my cell, what's up with that?! Security + Cloud will be removed from your monthly billing, generally within 1 to 2 billing cycles. If applicable, you will receive a pro-rated refund for the portion of the monthly charge paid in advance prior to the change of service. Should you decide in the future that you'd like to utilize either or both of these services, please visit verizon.com/Home/Utilities/Security.)
What is this, my bill was supposed to be in the $60+ something range after taxes with McAfee security included, then I get hoodwinked by Fios, because they bundle everything and you can't get out of it, so you get services you don't want, and can't drop them to make your bill lower. They discontinue a service just to say, we don't "that anymore" we have "this now" then they jack up your bill. They talk of loyalty discounts, but they're not loyal to my financial situation, my fixed income stays the same while this bill ridiculously goes up. This isn't fair and I will be looking into another provider, because Verizon Fios are scamming their customers and robbing them blind.
