1, Report:
#1497588
Posted Date:
Jul 15 2020
Verizon FIOS Fraudulent charge
A couple of weeks ago I spent three hours on the phone with three different people in a futile effort to resolve slow internet speed. At the end they told me it was a router problem. I said great no let's get it fixed. They said they do not maintain the router they have been l...
Entity
Categories: RIP-OFF
3, Report:
#1474723
Posted Date:
Mar 05 2019
Verizon FIOS Verizon FIOS promotion not honored, senior deliberately cheated Massachusetts
I'm writing on behalf of someone else, an older person whose situation I am all too familiar with. He signed up for FIOS service and was offered a $200 Samsung promotion in the form of a Samsung purchase credit. The offer was to be redeemed by clicking on a coupon on the FIOS site t...
Entity
Categories: Internet Service Providers
4, Report:
#1470308
Posted Date:
Dec 27 2018
Samsung Computer offer Fraud
I received a offer for $200 toward a samsung product for being a verizon fios customer. I placed an order on samsung for a chromebook. The chromebook was sent via FedEx and was never delivered while the tracking on FedEx displays it was delivered at midnight. I spoke to FedEx and op...
Entity
Categories: Computer Dealers
5, Report:
#1447350
Posted Date:
Jun 14 2018
Cablevision Optimum Cablevision's every 2 yr annual you missed a month charge. New York
This is becoming not only a raquet but a consistant issue that happens every 2 yrs? And at the same time of year by Cablevision here in New York? I pay my bills monthly. Granted I may be a few days late but never beyond the cut off date. After already paying the $212.00 monthly ...
Entity
Categories: UTILITY, Internet, phone, and TV services, Fraud, Cable TV
6, Report:
#1444428
Posted Date:
May 24 2018
Broadway TV Cable Box And Modem Cable Box Wholesale Digital TV Express Finally Free TV Hd Dvr TV Jam Enterprise Thornton Cable I was sold a cable box that did not work. Asking for refund. Pueblo, Colorado,
In March of 2018, I purchased a Motorola DCH3417 set top box from Broadway TV. Before I completed the transaction, I spoke with the manager named,Jeffy(Jay) David, who suggested that I purchase,the Motorola, DCH3416 set top cable box, that would be compatible with my service provide...
Entity
Categories: Cable Companies
7, Report:
#1443171
Posted Date:
May 16 2018
Verizon Fios Verizon Migration to Fios scams customers into paying more money for services. Orange New Jersey
I got this statement below in an email today.(We're sorry to see you go. This email confirms that your Security + Cloud subscription has been canceled. If this cancellation was an error, please contact us at 1.800.567.6789. This number won't even go through on my landline, but...
Entity
Categories: Internet, phone service
8, Report:
#1440238
Posted Date:
Apr 25 2018
VERIZON FIOS Did not follow thru with an offer after I renewed my services for a 2 year contract. Also I was charged twice for a same PPV event JAMAICA NEW YORK
My contract (2 years) was expiring in In March 2018, and I was told if I renewed my services and sign a 2 year contract my bill would be lower and I would also get 1 year of Netflix for free.
I returned my old equipment and got the new one and was told after recieving the service fo...
Entity
Categories: Cable TV
9, Report:
#1435814
Posted Date:
Mar 24 2018
AOL America On Line charged credit card; could not provide service when needed. New York New York
When Verizon discontinued e-mail services with FIOS accounts they ported over existing accounts to AOL. After reconfiguring my Live Mail settings to those recommended by AOL I still had problems retrieving my e-mail. The help desk at AOL said that all they could tell me ...
Entity
Categories: Computer Help Desk
10, Report:
#1411415
Posted Date:
Nov 12 2017
![](https://www.ripoffreports.com/report-images/45*34/docs/r1411415-7msyf9-q7ec2mczme.png)
Verizon Fios Unreasonable service restoration fees Internet
Charged $50 for service restoration. No men involved, looks higly unreasonbale, company makes $50 in couple minutes from own customers.
Entity
Categories: Internet Service Providers, Internet Services
11, Report:
#1392230
Posted Date:
Aug 12 2017
Cablevision Optimum Online, Optimum Online, Cablevision Optimum Online Cablevision Bait and Switch, disconnecting competitors internet service, increasing price internet
We ordered Optimum Online's Triple Play package @ $69.99 per month for 12 months for my residence , with 200 MB bandwidth, phone and cable TV service (260 channels). Optimum only installed the phone and internet, and provided a free digital antenna to receive about a dozen cha...
Entity
Categories: Internet Service Providers
12, Report:
#1363208
Posted Date:
Jul 31 2017
LiveOps $65 Background rippoff - waste of time Nationwide
I fell for the LiveOps scam. I paid the $65 background check. I upgraded my computer system, subscribed to Verizon Fios for a fast internet connection with a dedicated line. I took the training and jumped through all their hoops. I kept having system issues with them that involved p...
Entity
Categories: Employers
13, Report:
#1389478
Posted Date:
Jul 31 2017
![](https://www.ripoffreports.com/report-images/45*34/docs/r1389478-i0sdso-9fl1ryp2wu.png)
Mayor David R. Mayer Gloucester Township Mayor LIAR, CHEATER, FRAUDSTER Gloucester Township Nationwide
Massive tax hike energizes opponents of politics as usual in Gloucester Township How did ZERO turn out to be ANOTHER TAX INCREASE in Gloucester Township? Residents growing wearyGloucester Township, Camden County, NJGloucester Township Mayor, David Mayer along with Council, may ...
Entity
Categories: Politicians
14, Report:
#1382172
Posted Date:
Jun 30 2017
Verizon FIOS False advertisement. They do not honor their own offers, either received through mail or on their own website. Marlton New Jersey
Ever since I switched from Verizon to Optimum, I keep on getting offers in email as well as regular mail. Today I called them about an offer ($74.99/month) that I recently received but they wouldn't honor it. Even the offer on their website advertises a package with 1 Gbps Inernet s...
Entity
Categories: Internet Service Providers
15, Report:
#1379479
Posted Date:
Jun 16 2017
Verizon Fios Charging me for service after I cancel and returned their equipment Maryland New York
Verizon is charging me for a new service after I returned their equipment and cancel their service. I spoke to several representatives but they keep telling me that I signed up for another account. Another representative told me that I did not call them to cancel my service and retu...
Entity
Categories: Unusual Rip-Off
16, Report:
#1379266
Posted Date:
Jun 15 2017
Verizon Fios TV & fees surcharges taxes New York New York
AD: Verizon FiOS Internet, TV, and Phone, all for $94.99
REALITY: $169.92
Rent: Fios Quantum Gateway Router
10.00
Fios Equipment Package
32.00
Rent: 1 HD Set-Top Box $12...
Entity
Categories: Bait-and-Switch
17, Report:
#1370340
Posted Date:
Apr 29 2017
Verizon FIOS Fraudulent charges Internet
I discovered that I had no service on my main phone line back in Oct. 2016 because they had inadvertently switched the port. I also have a second line which is a fax-dedicated line. They came and switched the port to the correct one for my main line, but apparently never did swi...
Entity
Categories: Internet Service Providers
18, Report:
#1352731
Posted Date:
Jan 30 2017
Verizon FIOS & Wireless Data Overage Charges are not right and all we get is excuses Nationwide
I was a Cablevision customer for 10+ years and decided to switch to FIOS. Since we've been a Verizon Wireless customer for 15+ years putting all phones, TV and data under one company made sense. However, I feel we are being screwed over by the joint Verizon companies and they each...
Entity
Categories: Telephones
19, Report:
#1336270
Posted Date:
Nov 02 2016
Verizon Fios TV, Phone and internet communication kissimmee Nationwide
Entity
Categories: Communications & Networking
20, Report:
#1334765
Posted Date:
Oct 24 2016
Frontier Communications FIOS Takeover Leads To Fraudulent Billing Practices & Consumer Scamming Tampa Florida
Frontier Communications completed an acquistion of Verizon FIOS in Florida and on APril 1st, 2016 began transisiton customers. I was one of those customers and after many years as a loyal and satisfied customer of Verizon FIOS my experience with Frontier has been the polar apposite....
Entity
Categories: Cable TV
21, Report:
#1332051
Posted Date:
Oct 07 2016
Verizon Fios Verizon is making is making unrequested changes to my account that I did not make. There is a new charge for a new feature that will reoccur every month and there is a fee for requesting a change. The only rebuttle is to wait on the phone, half hour to an hour to talk to someone who barely speaks english and is impossible to understand. This has happened to me over and over with Verizon. They are guilty of the same thing that Wells Fargo just go caught doing. They need to be regulated by an outside entity. How else can we stop them? Newport News Nationwide
A year ago I tried to be released from Verizon because they had been charging me for an extra cable box at $11.99 per month. I disputed the charge for a whole year in which they said they were investigating this case. When I asked to be released they said,, that will not be necessar...
Entity
Categories: Internet Service Providers
22, Report:
#1314788
Posted Date:
Jul 03 2016
A Tale of Two Cydcors New Business Concepts (The New England Team) and LVI Dishonest Company, Liars, Scam, Don't fall for their lies Natick Massachusetts
After reading a lot of reports on here about Cydcor, I decided I should write one about the time I interviewed with two different Cydcor companies within the same week.It was December of 2013, I had graduated from college that previous May with a degree in history. After a summer in...
Entity
Categories: Consumer Services
23, Report:
#1313738
Posted Date:
Jun 27 2016
VERIZON FIOS FIOS Switching from copper line to fiber optic without permission Summit Nationwide
In the year 2008 I requested Verizon to provide me with Internet and TV via FIOS, provided they could maintain my copper telephone line. As the accepted, they installed my services keeping my copper line.During the period between 2009 and now FIOS offered me at numerous occasions bi...
Entity
Categories: Telephone Companies
24, Report:
#1312177
Posted Date:
Jun 19 2016
One Bill One Bill VerizonOne Bill Frontier Failed to disperse funds properly and they lost my money Nation Wide Nationwide
In March I paid a Verizon One Bill payment electronically. They failed to disperse the money correctly and pay my cell phone bill then Verizon billed me again for the same bill. When I examine my account through Frontier it shows the payment for cell and cable made correctly bu...
Entity
Categories: Cable TV
25, Report:
#1308584
Posted Date:
May 31 2016
Frontier Communication Reoccurring Service Issues and Outages Cincinnati, Ohio Nationwide
Frontier Communications takeover of Verizon service has been a DISASTER! I have had reoccurring problems with my Internet, phone and FIOS TV since Frontier took over in California on April 1, 2016. I have had to contact Frontier on a daily basis due to reoccurring service outa...
Entity
Categories: Telephone Companies