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  • Report:  #1341178

Complaint Review: Verizon Wireless - ALamo California

Reported By:
Saif - Alamo, California, USA
Submitted:
Updated:

Verizon Wireless
ALamo, California, USA
Phone:
9252403157
Web:
N/A
Tell us has your experience with this business or person been good? What's this?

I just switched to Verizon with 28GB plan on 2 phne. I barely used the data, my wife plays youtube songs while on road. In 7 days, I got alert that we have used over 90%. I just dont believe that its possible. There is a scam going on. I am a Computer Engineer myself and understand the tweakings you can do but with minimal usage, it is just not possible that we could have used 26GB in 7 days. I am going to take the loss and cancell the service and go back to Sprint with unlimited data plan. This is a shame for Verizon and their greed is just pathetic. I would like to sue them, but alone I just dont have the resources to fight their corporate.



1 Updates & Rebuttals

Tyg

Pahrump,
Nevada,
USA
Yes you can...

#2General Comment

Sat, December 03, 2016

 yes you CAN go through that much data in JUST a few days. You can track your personal data usage by putting in #DATA on your phone and YOU can check BOTH phones in the settings for data use. As for the usage Im betting if you check your wives phones you will see that she has used up a LOT of the data. Face it using DATA on the road is going to eat it up. Then when you factor in ROAMING DATA USE you can see WHERE it all went. So its NOT that Verizon is scamming YOU , just that YOU and YOUR WIFE conbined have used up that much data. You go through roughly 4 gigs JUST updating the new phones. I agree that Sprint IS better but before you jump ship and face the ETF make sure its Verizon and NOT your wife just using up what YOU have.

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