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  • Report:  #1183768

Complaint Review: Verizon Wireless - Brick New Jersey

Reported By:
Michael - Brick, New Jersey,
Submitted:
Updated:

Verizon Wireless
481 Rt. 70 Brick, 08723 New Jersey, USA
Phone:
732-262-2960
Web:
Verizon Wireless, Rt. 70, Brick, NJ
Tell us has your experience with this business or person been good? What's this?

I went to Verizon, Rt. 70, Brick, NJ to upgrade to a new phone.  It was in May 2014 and they were giving away tablets for $10. for each line.  So I took 3 and made the guy swear that there were no other charges involved.  He never gave me my receipt, so I printed it when I got home and when I read the fine print 12 days later, it said I would be charbed an additional $50 per tablet each month.  I am in the process of looking for a job so I took them back, but they would not take them back unless I paid a restocking fee. 

 

I went back with my husband and they still would not take them back and they said they told me there would be charges.  They lied through their teeth and looking at me straight in the eyes.  It cost me over $1,000  for me to take home these tablets and phone.   They took them in the backroom, rippped out the sim card witout erasing the sim card.  Then they sold the sim card again, and I lost 3 computersr, 1 laptop because somebody sold my information on the blackmarket that was left on the sim cards.  A really nice lady told me the truth. 

 

Debbie Arnone

(((redacted)))



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