- Report: #1273418
Complaint Review: Verizon Wireless - Nationwide
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Verizon Wireless
Nationwide, USA
Web:
VerizonWireless
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Verizon Wireless/Digitell Charge more than agreed upon in the store. Flagstaff, Arizona
I was quoted $154 a month for 3 phones total out the door price including all taxes, everything. I agreed to this because I was paying $164 a month, but had unlimited data. We went down to 10Gig. I got my first bill and it was $249. I called customer service and they said they would fix it. They didn't. I called back again, nothing again. I called again, and they got the bill down to $189 a month. I told them I would not pay more than we agreed to and I certainly was not paying more than before with less data. They told me there was nothing they could do. I told them I would only pay them $160 a month, not a penny more. That is exactly what I have been doing, and they continue to carry an outstanding balance. I also talked to an employee at Bath and Body Works in the same mall and she told me that the did the same thing to her mother, charging her $20 more than they agreed to in the store. They are crooks and I am just waiting for them to turn my service off so I can go to someone else who is not so crooked. They need a class action lawsuit filed against them. You think they would have learned. Class action lawsuits have cost them, I believe $21 milllion in 2006 or 2008 and another $37 million in 2012. I hate that the big companies think they can just screw the little guy. Stay away from Verizon.
