- Report: #98209
Complaint Review: Vertigo Online - Blaine Washington
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Author Not Confirmed
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Vertigo Online
1733 H St, Blaine, WA 98230 Blaine, 98230 Washington, U.S.A.
Phone:
877-889-0808
Web:
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Vertigo Online ripoff, abuse, lies, no refund Blaine Washington
I placed an online order for a Bose speaker system from Vertigoonline.com considering that their price is $300 cheaper then Bose. On june 16, 04 my credit card was charged for a total amount of $1,420.05. an invoice email was sent as a confirmation.
4 days after, I emailed to check status of order but in vain. I called and learned that order will be in soon.
after a week, I was told that Bose has mistakenly shipped the wrong items, and that an extra week is needed to get it to their warehouse.
2 weeks later, I was told that there was a delay from Bose, but that a shipment would be in by July 6.
on July 3, I wrote an email requesting cancellation of order if not received by July 6.
On July 7, I called to find out that no items have been shipped to me and there was no tracking number, so I angrily asked for an immediate refund, which I was promised to get in an hour and that a fax confirmation will follow.
On July 8, I was told that refund is in accounting department and that the process has to take its course of which time was never defined.
during all my phone conversations, I came to realize that a one-woman-show called Mary runs the whole company, and most probably a small 3x3 sq/f office with a nice web site designed for abuse and scam.
please take note and avoid doing busineess with them.
Dimitri
New York, New York
U.S.A.
4 days after, I emailed to check status of order but in vain. I called and learned that order will be in soon.
after a week, I was told that Bose has mistakenly shipped the wrong items, and that an extra week is needed to get it to their warehouse.
2 weeks later, I was told that there was a delay from Bose, but that a shipment would be in by July 6.
on July 3, I wrote an email requesting cancellation of order if not received by July 6.
On July 7, I called to find out that no items have been shipped to me and there was no tracking number, so I angrily asked for an immediate refund, which I was promised to get in an hour and that a fax confirmation will follow.
On July 8, I was told that refund is in accounting department and that the process has to take its course of which time was never defined.
during all my phone conversations, I came to realize that a one-woman-show called Mary runs the whole company, and most probably a small 3x3 sq/f office with a nice web site designed for abuse and scam.
please take note and avoid doing busineess with them.
Dimitri
New York, New York
U.S.A.
1 Updates & Rebuttals
Eliane
Bal Camboriu,South America,
Brazil
VERTIGOONLINE is a new company now
#2Consumer Comment
Wed, January 17, 2007
Hello, we have bought the domain name vertigoonline.com and are finding bad reviews about some electronics company online. We are a brasillian crafts store and sell NO ELECTRONICS or BOSe items. We sell Capim Dourado and Havaianas from brail. We would like to have this added to this website as we are not fraud or bad people. Please add this note and help us clean our name up.
