My beloved month old kitten seemed to be losing strength and by the time I got to emergency room, barely resposive. "Stay with me grace"! I said as we drove touching her head. When I walked in a lady wearing scrubs took her back, with was good. Then I began filling out paperwork believing rescue had started. Dr came out and discussed options and I chose "Save her!" He went back, I thought to work on her. At front desk they asked 900$ up front. I emptied wallet- 320$ And handed it to her. Ok I said- "I'll drive home and get the rest! Be right back!" "Well he won't do anything until it's paid". WHAT!!!?? I thought she was being helped all along!! She was CODING, DYING!! WTF?! My debit card wasnt in my wallet to my horror but i had a credit card and used that and THEN she called back to Dr. To start procedures!!!! Grace died. The Drs did much work on her after my credit went through. I wonder if that crucial time would have saved her. I'm horrified at the attitude of this hospital. I received my bill reciept and my dead baby and drove home crying.