- Report: #139176
Complaint Review: Video Professor - Internet
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Author Confirmed
Why?
Video Professor
VideoProfessor.com Internet, U.S.A.
Phone:
800-5257763
Web:
N/A
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Business Rating:
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Video Professor ripoff miisleading advertising and deceptive business practices to obtain credit info for fraudulent billing Internet
When I placed order 10181556 with Video Professor I had the understanding that it was free with a $3.69 shipping charge. I then found a $69 charge on my bank statment, and called the company about it. I was given a return number,and told to send the extra cd I had not ordered back and the money would be returned to my account.
I sent it back 4 months ago and have as yet to get my money back. further phone calls have only resulted in my being put on hold for long periods of time. When ever they find out what the subject of the call is you are put on hold never to hear from any one again.
I hold out little hope of ever seeing my money again because if costumer complaintes are any example Video Professor has been using using these deceptive business practices for a long long time
Gary
chula vista, California
U.S.A.
I sent it back 4 months ago and have as yet to get my money back. further phone calls have only resulted in my being put on hold for long periods of time. When ever they find out what the subject of the call is you are put on hold never to hear from any one again.
I hold out little hope of ever seeing my money again because if costumer complaintes are any example Video Professor has been using using these deceptive business practices for a long long time
Gary
chula vista, California
U.S.A.
1 Updates & Rebuttals
Gary
chula vista,California,
U.S.A.
Got my money back from Video Professor!
#2Author of original report
Thu, April 28, 2005
This is a update on my recent report about Video Professor, I sent a email to them saying I was also going to file a report with Ca.attorney gen. and state banking comish. if I did'nt get a response with-in 5 working days and that I did'nt expect this would do much as they must have plenty of them on this subject already,but thought I'd let them know I was adding mine to the list. Well to my suprise ,I got a email back which said, their records showed my $69.95 would be returned to my account by 1may05. Thats it, no explaination of why it took phone calls,emails,reports and 4 months to do it. When I checked my account a few days later it had been returned. In all fairness ,because I got my money back,I must retract the statments made in my ripoff report. But I would like say that I should not have had to wait4 months and wage this battle to do it,also if the reports on this and other web sites are any example I am the exception not the rule.
