- Report: #253940
Complaint Review: VIKING DODGE - Crystal Lake Illinois
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VIKING DODGE
176 & 14 Crystal Lake, 60014 Illinois, U.S.A.
Phone:
815-459-8000
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Viking Dodge Dishonest, Liars, NEED TO STOP THEM!!! Crystal Lake Illinois
I went into Viking Dodge on February 19, 2007 and met with Ibrahim Mustafa. I feel and truly believe is very unethical business practice. They lied and still continue to try to cover their butts. Numbers on the paperwork still do not add up and I have asked for explanation and I am not getting anywhere except ignored.
The window sticker to the Dodge caravan disappeared and when I got home and noticed that it was missing called and talked to Abe who said it should be in the glove box so I went back out and looked again and it was not in there. I then called him again and he said I am not sure where it is and I will check into it and call you back. He never called back.
I had to continue to call and call then chose to go above him to the general manager Dan who basically told me in not so many words to stick it. I finally received a window sticker but the dollar amount is not what was on the sticker that was in that vehicle when I bought it. I have demanded answers what I was told was that they have to add the rebate back into the list price as well as a fee to write the loan.
I called the finance company and asked them about this and was told they are not allowed to do this-it is against the law but yet they are doing it and getting away with it. I actually called another dealership and asked them there procedures and they were shocked with what I had explained to them and advised me to get an attorney as file a complaint with the BBB which I have already done.
I have so much paperwork to back up their dishonesty and I have talked to so many people who have the nothing good to say about this dealership or the people who work there. They over charged me over $6000. They just flat out say they are not gonna do anything.
Any of you who have posted on here-Have you gotten anywhere with them? How do you get them to stop doing this to people?
Dawn
Streamwood, Illinois
U.S.A.
The window sticker to the Dodge caravan disappeared and when I got home and noticed that it was missing called and talked to Abe who said it should be in the glove box so I went back out and looked again and it was not in there. I then called him again and he said I am not sure where it is and I will check into it and call you back. He never called back.
I had to continue to call and call then chose to go above him to the general manager Dan who basically told me in not so many words to stick it. I finally received a window sticker but the dollar amount is not what was on the sticker that was in that vehicle when I bought it. I have demanded answers what I was told was that they have to add the rebate back into the list price as well as a fee to write the loan.
I called the finance company and asked them about this and was told they are not allowed to do this-it is against the law but yet they are doing it and getting away with it. I actually called another dealership and asked them there procedures and they were shocked with what I had explained to them and advised me to get an attorney as file a complaint with the BBB which I have already done.
I have so much paperwork to back up their dishonesty and I have talked to so many people who have the nothing good to say about this dealership or the people who work there. They over charged me over $6000. They just flat out say they are not gonna do anything.
Any of you who have posted on here-Have you gotten anywhere with them? How do you get them to stop doing this to people?
Dawn
Streamwood, Illinois
U.S.A.
