Jason
Woodstock,#2Author of original report
Wed, September 05, 2007
I went to Viking Dodge Tuesday afternoon, 9/4/07. As I described earlier, I had been charged $1,999 higher than the sale price for the 2001 Dodge Ram pickup truck we had purchased in April of 2006. When my wife purchased this vehicle for me, she was given packet that was all stapled together, and folded up in an envelope. We had a document that showed the cash price of the vehicle at $10,995 and another that showed the financed price of the vehicle at $12,994, before tax, document fee, etc. There was nothing in this packet that showed where the difference came in. I asked the business manager for an explanation. He stated that we were apparently charged $1,999 for "window etching". He said this seemed odd. I asked what "window etching" was. He offered no explanation, other than to say it was a theft system that normally customers add to lower their insurance rates, and that they normally sell it for $199. I asked him if seemed shady to him, since we were apparently over-charged $1800 for something that we didn't even realize we were getting. He said it seemed odd, but he's not sure what happened since he wasn't with the company back then. Long story short, I asked him to check with his superiors and see if they were willing to do anything for a repeat customer to make things right. He left and then came back, saying they were unwilling to correct the issue. He actually told me that it was unfortunate that I bought a vehicle from them at that time, rather than now, since they're under new management and things like this aren't happening there anymore. This seems to me to be an admission of their awareness of wrong-doing. He said they aren't willing to correct any of the mistakes of the past...they're only willing to move forward. Big mistake. My lawyer will be in touch. More updates to follow as this situation develops.
Karl
Highlands Ranch,#3Consumer Comment
Wed, September 05, 2007
Get your story to the Media ASAP! Do Not go to the Dealership. They may have Forged your wife's name and submitted different Loan Documents to the Bank. A Lawyer is a good way to go also. Or, you can contact stopautofraud.com for FREE help. Good Luck! The best way to get back at the Dealership is EXPOSURE. Go to 9news and type in the name ORNELAS and search the story that made the Front Page of the Denver Post on 5-19-2005 and watch the Video that made the 10 O'clock News on the #1 Most watched News Station in Colordo, 9News! A simple LETTER to 9News did that! I know this because I wrote that letter. Write a letter, you'll feel better!
Karl
Highlands Ranch,#4Consumer Comment
Wed, September 05, 2007
Get your story to the Media ASAP! Do Not go to the Dealership. They may have Forged your wife's name and submitted different Loan Documents to the Bank. A Lawyer is a good way to go also. Or, you can contact stopautofraud.com for FREE help. Good Luck! The best way to get back at the Dealership is EXPOSURE. Go to 9news and type in the name ORNELAS and search the story that made the Front Page of the Denver Post on 5-19-2005 and watch the Video that made the 10 O'clock News on the #1 Most watched News Station in Colordo, 9News! A simple LETTER to 9News did that! I know this because I wrote that letter. Write a letter, you'll feel better!