- Report: #975874
Complaint Review: Villa Group - Cabo San Lucas Select State/Province
Reported By:
Domenic -
San Diego, California, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Villa Group
Hotel Villa del Palmar-Cabo Cabo San Lucas, Select State/Province, United States of America
Phone:
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Villa Group Universal Vacation Club, Constructora Los Arcos, Villa del Palmar, Villa Los Arcos Deny 5 Day Cancellation As Per Mexican Law Cabo San Lucas
As with many others, I got conned into putting a down payment on a timeshare at the Villa Del Palmar Villa Group in Cabo. Then in spite of as per Mexican law handing in my cancellation letter in person to the timeshare office within the 5 day time limit, they are denying refunding of my down payment.
The contract we are required to sign clearly states that refunds are not allowed, contrary to Mexican law. The next step is filing with the Mexican agency in charge of this as per law. I was emailed by the Universal Vacation Club in August that my refund was imminent.
Not the case. I called them again in mid November. I received a call on November 27 that my Visa would be refunded within a day or two. Again, that was not the case.
Stay away from these obvious crooks. They are worse than even most timeshare boiler offices.
The contract we are required to sign clearly states that refunds are not allowed, contrary to Mexican law. The next step is filing with the Mexican agency in charge of this as per law. I was emailed by the Universal Vacation Club in August that my refund was imminent.
Not the case. I called them again in mid November. I received a call on November 27 that my Visa would be refunded within a day or two. Again, that was not the case.
Stay away from these obvious crooks. They are worse than even most timeshare boiler offices.
1 Updates & Rebuttals
Deby
New York,New York,
United States
reply
#2Consumer Comment
Wed, December 06, 2017
well , having a timeshare is a very complicated stuff, so you need to know how timeshare business works, exist many people that they dont know anything and only buy without knowledge , i had a very bad experience years ago with a mexican resort, so i started to looking for some help , and i found this site
time share scam . com / blog / 206-how-to-get-out-of-a-timeshare/
there exist many situations and possible solutions , very usefull for me , hope can help you.
