- Report: #1139940
Complaint Review: VIOP Innovations - Pittsburgh Pennsylvania
-
Author Not Confirmed
Why?
VIOP Innovations
Pittsburgh, Pennsylvania, USA
Phone:
(877) 478-6471
Web:
www.VoIPInnovations.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
VIOP Innovations www.VoIPInnovations.com outrageous billing - misleading sales person Pittsburgh Pennsylvania
I contacted VOIP Innovation as I was working on a voice over IP mobile application and needed a trucnking/SIP service so I can start testing my application for outgoing phone calls to real numbers and recieving phone calls to a virtual number.
I was contacted by the sale representative, to whom I explained the purpuse of my inquary and the potential business once the testing of the application is over - the sales rep confirmed that all my requirements are available with thier service, but in order to look at the pricing i.e. price per minute or price for a DID (virtual phone number) I will need to sign up to the service and that during the application I need to establish a min credit of $200 which in case I decide to cacel in a later stage I will recieve the the pro rated credit......
To my surprise, the rep neglected to mention that the minimum credit is a minum monthly credit and that every month they will bill me $200 to establish a $200 credit.....in all 3 months I was subscribed,I used less than $18 of the credit but was billed $400.....VOIP Innovation provided me with a credit for $200 but pushed back on the initial $200 credit although I used only a small part of it......
Please be aware that there are other service providers who do not require you to establish this credit and bill you as you go....
