B&amp H
Nebraska,#2Consumer Comment
Wed, July 13, 2011
This company seems to have a vested interest in making sure your travel is "outside of their allotment". IF you get past the first hurdles of abiding by all of their ridiculous and tedious rules, they are still likely to deny your request. This is what happened to us and we are not optimistic that our second requested date will have a different outcome. You might want to add your complaint to the long list of complaints against this company with the Better Business Bureau and FL Attorney General. Best Wishes!
GeorgeV
Virginia,#3Consumer Comment
Sun, May 22, 2011
this is a common scam, if you ever "win" something and they want you to pay for some made up charges they are scamming you, request they take it out of your "winnings" and you will pay the difference after you collect your winnings, but 99% of the time there is NO WINNINGS and its all a ploy to get your money and run.
you need to contact your credit card company right away and report your card you used as stolen and then contest the charges made by them OR they will continue to charge your credit card.
the bank will try and call them and when they cant get ahold of them they should reverse the charges.