- Report: #984854
Complaint Review: Virgin Gaming - Toronto Internet
Reported By:
Susan36 -
Middlesbrough, Internet, United Kingdom
Submitted:
Updated:
-
Author Not Confirmed
Why?
Virgin Gaming
Toronto, Internet, United States of America
Phone:
Web:
www.virgingaming.com
Categories:
Business Rating:
(0)
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Virgin Gaming accepted numerous deposits and let me build up almost 500 dollars then blocked me from the site Toronto, Internet
before joining the website, i read the terms and conditions, so i
knew multiple accounts was not allowed. the psn i use was bought from
someone i know, for dlc (downloadable content) purposes. so to make
extra sure, i messaged the admins of this website, to check if the psn
gamertag had been used in the past, and this is the response I got: http://virgin.zendesk.com/requests/880247
Hey Joey-T-1999,
The gamertag in question is approved, there is no previous user
on the website with that gamertag. Please feel free to go ahead and kick
some a*s and win some games.
Thanks,
Monique
December 08, 2012 20:15
if you check the time and date i had not played a single game or
anything on the website, i wanted to make sure there would be no
problems, from this point i spent around 11 days playing games on
virgin, i deposited several times via paypal, i also withdrew a few
times, it comes to december 19th, and i am suddenly logged out of vg,
and upon trying to log back in, im told my login is blocked, and to
contact [email protected].
when i do this, im just fed lie after lie after lie, first they say i
have another 'main account'. then they say ive used a gamertag from
multi accounts??! the only psn gamertag ive used in my time on vg is the
one i checked would be ok to use before i even signed up!!! so how on
earth can they claim that someone else has been using it, when its quite
clear im the only one that has used it. when i point out the fact that
the admins told me to use the psn in question, im just ignored, my
account remains blocked, and my money remains stolen, i refuse to have
my christmas ruined my some scamming website!! please read this in full
and let me know who i can speak to. im going to take this further and
further. i am around 500 dollars out of pocket
knew multiple accounts was not allowed. the psn i use was bought from
someone i know, for dlc (downloadable content) purposes. so to make
extra sure, i messaged the admins of this website, to check if the psn
gamertag had been used in the past, and this is the response I got: http://virgin.zendesk.com/requests/880247
Hey Joey-T-1999,
The gamertag in question is approved, there is no previous user
on the website with that gamertag. Please feel free to go ahead and kick
some a*s and win some games.
Thanks,
Monique
December 08, 2012 20:15
if you check the time and date i had not played a single game or
anything on the website, i wanted to make sure there would be no
problems, from this point i spent around 11 days playing games on
virgin, i deposited several times via paypal, i also withdrew a few
times, it comes to december 19th, and i am suddenly logged out of vg,
and upon trying to log back in, im told my login is blocked, and to
contact [email protected].
when i do this, im just fed lie after lie after lie, first they say i
have another 'main account'. then they say ive used a gamertag from
multi accounts??! the only psn gamertag ive used in my time on vg is the
one i checked would be ok to use before i even signed up!!! so how on
earth can they claim that someone else has been using it, when its quite
clear im the only one that has used it. when i point out the fact that
the admins told me to use the psn in question, im just ignored, my
account remains blocked, and my money remains stolen, i refuse to have
my christmas ruined my some scamming website!! please read this in full
and let me know who i can speak to. im going to take this further and
further. i am around 500 dollars out of pocket
