- Report: #12490
Complaint Review: VitaFree - San Diego California
-
Author Not Confirmed
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VitaFree
San Diego, California, U.S.A.
Phone:
800.457.0825
Web:
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VitaFree Horrible Customer Service stop jerking me around
I ordered this stuff in August... emailed MANY times, they claim to have no record of my order, but sent ME a confirmation after the initial purchase.
Folks:
My records show that you processed my payment On August 21st. It is now October 12th. I don't know what calendar you're using... but mine shows that as 7 weeks. Please stop jerking me around, and send my order or credit my card.
From: [email protected]
Reply-To:
Date: Tue, 9 Oct 2001 16:06:39 -0700
Thank you for visiting www.VitaFree.com and for your order. Due to the overwhelming amount of demand for our FREE products, our current delivery time is 4-6 weeks from the order date. (If you chose to mail in your order, then the delivery time is 4-6 weeks after you mail the order, as we do not begin to process the order until we receive it in the mail.)
Sincerely,
Customer Service, VitaFree.com
Debi & Lance
Romeoville, IL
Folks:
My records show that you processed my payment On August 21st. It is now October 12th. I don't know what calendar you're using... but mine shows that as 7 weeks. Please stop jerking me around, and send my order or credit my card.
From: [email protected]
Reply-To:
Date: Tue, 9 Oct 2001 16:06:39 -0700
Thank you for visiting www.VitaFree.com and for your order. Due to the overwhelming amount of demand for our FREE products, our current delivery time is 4-6 weeks from the order date. (If you chose to mail in your order, then the delivery time is 4-6 weeks after you mail the order, as we do not begin to process the order until we receive it in the mail.)
Sincerely,
Customer Service, VitaFree.com
Debi & Lance
Romeoville, IL
