Ordered the cream as "Trial Promotion". In 48 hours after using it I developed an itchy rash on my face. Called to cancel my account and was told I'd be charged $42.71 for the product. Explained my condition to "Michael" and told him that even at a drugstore you can return a product for a full refund if you are allergic to it but he said not with this company. Cost of dermatologist visit was of no interest to him, he would only give a 50% refund. Even offered to send back the jar at my cost but they didn't want it back (of course not!) Bad product, bad service, I was scammed.