- Report: #1309022
Complaint Review: VIVIDSEATS.COM - Internet
Reported By:
BEWARE VIVIDSEATS.COM -
ONLINE, California, USA
Submitted:
Updated:
-
Author Confirmed
Why?
VIVIDSEATS.COM
Internet, USA
Phone:
866-848-8499
Web:
vividseats.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
VIVIDSEATS.COM Ticket agency BAIT AND SWITCH TACTICS! ONLINE Internet
I attempted to order tickets online to a concert. The venue was listed as Dolby Theater in Hollywood, CA and tickets were $124 each. There was no indication of the service charges. When I clicked on purchase, the confirmation showed that I had "authorized" the purchase of tickets to a venue in TEXAS and that services charges of $46 PER TICKET had been added on.
I called Vividseats to tell them I do not live in Texas and did not buy tickets to a venue there, but they said "All sales are final" and "you ordered these tickets and cannot change them." When I explained that I did not order tickets to a concert in a different state (let alone at $400 more than was indicated on the website), they refused to correct the error!
DO NOT DO BUSINESS WITH VIVIDSEATS!
