Company does not disclose that the 14 day trial begins on the day you place your order. This is a very bogus business practice. I ordered this product on May 26, 2017. It was shipped on May 30, 2017. I have already lost 4 days. I received the product on June 5, 2017. Today is June 12, 2017. I have only used the product 7 days, but I saw a charge to my account on June 12, 2017 for $97.83. I sent an email to the address listed on the invoice. The email was returned. I called the company to cancel my account and requested a refund. The customer service operator had 3 rebuttals each time I demanded a refund, until finally we agreed on a 50% refund of this purchase plus keeping the product, which I vehemently insisted on returning. I will tell all buyers beware. My account this is fraudulent organization has been cancelled and I will be expecting a 50% refund within 7-10 business days, as it was stated. This company does not do business fairly. If celebrites like Janet Jackson are involved, shame. But, she can afford $97.83 auto ship monthly. The majority of consumers cannot. This company needs to be fair in their business dealings with consumers as opposed to having reports like this made against them.