- Report: #1383760
Complaint Review: Vlamorous - Internet
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Author Confirmed
Why?
Vlamorous
Internet, USA
Phone:
1-855-772-7556
Web:
Vlamorous. Com
Categories:
Business Rating:
(0)
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Vlamorous Deceptive and Fraudulent Internet
I ordered the supposedly free trial online Vlamorous from a promotional ad. The ad stated the product was "free" but I only had to pay for shipping which was 3.99. Did not. Received cream 3 or 4 days later. A call center with a Atlanta area code called me 2-3 times a day for about a week checking to see if I liked the product. At NO TIME did anyone explain I was automatically enrolled in the auto ship program and will be charged 97.00 every 30 days for the product. The multiple callers failed to mention that and nowhere on the ad did it explain I was being entered into a monthly auto ship program to the tune of 97.00 a month. Who in their right mind would agree to those terms for a product they are trying for the first time and not knowing if they are going to like it or not? When I called customer service to complain and demand my card be refunded, I was told there are no refunds and I had agreed to the auto ship. The Indian lady I spoke with ( outsourcing) was defiant about the terms and no refunds. I explained I was deceived, and intentionally uninformed about the policy. She then changed the subject and began giving me stats on how many satisfied customers they have. I told her I would be taking legal action and hung up.
