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  • Report:  #1176831

Complaint Review: Vogue wigs - Santa Ana California

Reported By:
Mike - Las Vegas, Nevada,
Submitted:
Updated:

Vogue wigs
1525 E McFadden Ave Santa Ana, 92705 California, USA
Phone:
888 727-9447
Categories:
Tell us has your experience with this business or person been good? What's this?

 I have a unique comedy act where I perform as a Geriatric Elvis.  I was thrilled to find VOGUE WIGS online sold a White Elvis Costume Wig.  The first time I placed the order I received and email telling me the billing a shipping address did not match up.  I have lived in the same place and used the same credit card for over 7 years.  I called and gave them a new form of payment and finally got my wig only to discover that a 3 inch square section of the wig had no hair at all.  Jest bare netting where the hair should be.  I called to request a replacement for the defective product.  I was told I could pay to ship the wig back and in 1 -2 weeks they would determine if the product was defective or not.  If they did not aggree with me, instead of a replacement I would be subject to a 30% FEE.  I am not about to spend more money to "Hopefully" replace their crappy product. 



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