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  • Report:  #931730

Complaint Review: Voip Pro LLC - Las Vegas Nevada

Reported By:
Lacee - Alexandria, Virginia, United States of America
Submitted:
Updated:

Voip Pro LLC
2780 So. Jones Blvd. #3652 Las Vegas, 89146 Nevada, United States of America
Phone:
18557303901
Web:
www.voipprollc.com
Categories:
Tell us has your experience with this business or person been good? What's this?
This company took $25.95 out of my checking account today. I do not have any recollection of buying anything from them and the last time I tried to get a loan online was probably about a year ago. I didn't qualify if I remember correctly. This company has done this to me before and I didn't get a loan online the last time either. I don't know what this company is about or who runs the company. I don't appreciate them stealing money from my checking account. Please try to get my money back. Thank you.


EDitor's Suggestions on how to get your money back!


HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder RipoffReport.com Author of www.ripoffrevenge.com

Rip-off Report PO Box 310, Tempe, Arizona 85280


1 Updates & Rebuttals

Max H

Honolulu,
Hawaii,
Fraud

#2Consumer Comment

Wed, February 26, 2014

I never heard of this company . They deposited a penny in my checking account and debited a penny the same day. I guess to test if it is a valid account before debiting a big amount. My bank gave me the payment processor phone number 1-888-481-0757Ripoffreport Report Image. I called them. They gave me another payment processor phone number 1-877-207-6643Ripoffreport Report Image . I called them also. I told both of them that this transaction is a fraud. They said there is not much they can do to me. The second payment processor told me it is from I Voip which I never heard off. They gave me their phone number 1-800-498-4490Ripoffreport Report Image and tranferre me to them. I told I Voip this is a fraud and to remove me from their records . They said they will . I will wait and see. It is not right that anyone can help themselves to your bank account. This company needs to sto doing this.

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