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  • Report:  #806991

Complaint Review: Vom Ron German Shepherds - Rutherfordton North Carolina

Reported By:
Luvgsds26 - St. Louis, Missouri, United States of America
Submitted:
Updated:

Vom Ron German Shepherds
610 Centennial Rd. Rutherfordton, 28139 North Carolina, United States of America
Phone:
828-286-9768
Web:
http:/vomrongermanshepherds.com
Categories:
Tell us has your experience with this business or person been good? What's this?
Save yoursself the heartache and headache. Please buy elsewhere unless you want a breeder that doesn't stand behind the health of their puppies!!!!! Too many GOOD breeders out there that will stand behind their dogs not just give you the run around and try and find any & every excuse to get out of the Contract!!!

I bought a puppy from them and the dog was completely lame @ 19 months from elbow dysplasia, he had a Fractured Coronoid Process (FCP) which is 100% genetic. Cost Over $4k in vet bills to diagnose & treat.

Breeder blamed me said I caused a genetic disorder.

They will act concerned about the dog, they aren't they are only Concerned with making money which is evident because they initially told me they would replace if I gave them $1k because now they sell th for twice what they were when I bought Mine. Real concerned right!!

After I told them what he had they NEVER asked how he was, great people right!!!!

I can't stress enough these people will not stand behind their dogs and they are still breeding the dogs that produced my dog!!!

What does that tell you, they only care about making money!!!!!

I can prove everything I said here just contact me because if you ask them about this they will tell you they tried to accommodate me, which they didn't according to our contract!!

SAVE YOUR MONEY!!!!

There are WAY TOO MANY GOOD BREEDERS that do stand behind their dogs if you want to know any. Contact me.


4 Updates & Rebuttals

FedUp With Bad Breeders

St. Louis,
Missouri,
I have xrays, vet reports & bills to prove his ED

#2Author of original report

Tue, July 22, 2014

 

She is exactly right, no OFA report, MY contract doesn't call for OFA rating and X-rays were done for diagnostic purposes not OFA, these idiots were notified the day if X-rays and diagnosis, the day surgery was scheduled, the day before surgery and day of.  They had plenty of time to ask for this but since they didn't and MY health guarantee didn't say they had to be rated and I had vet bills over $5K I didn't feel I needed that extra expense!!!!     BUT had they asked any time prior to surgery he could have easily been xrayed for OFA while under anesthesia for surgery.

They didn't ask until TWO YEARS later and anyone that knows anything about OFA, which they don't seem to, knows post op xrays cannot be rated!!!  I have X-rays, vet reports from 4 vets and vet bills to prove he does Have ED!!!  

These people could care less about the dogs they sell, they only care about money!!  Had they not been so obvious posting lies to cover up their mistakes and changing their contract TWO YEARS after I bought my dog and tried to tell me I had to do everything in their current contract shows how they truly are!!  And because they didn't keep a copy of MY contract they actually think we don't have one!!!  Again, shows how they are,  I have real emails that prove everything I've said, how theyve made 101 excuses for not replacing him when any reputable breeder that actually cared about the dogs they sell would have replaced him from day one no problem!!   They were given access to my vet from day one of symptoms,they choose not to contact him!!  

 

What kind of reputable breeder does a cut & paste of emails and put it on their website and bash a buyer that could have easily euthanized the dog they bought from them!!  I've spent over $10,000 in vet bills on this dog yet they claim I abuse, beat and drug him.  Who does that!!  I can guarantee you they wouldn't pay what I have in vet bills, they would have euthanized him!!  I have since met breeders that have replaced dogs for not being large enough, too large, ended up too dark and various other reasons that are never covered in contracts yet they breed to better the breed and do anything to keep buyers happy and would have and have replaced dogs no problems and for less than ED or HD!! 

We all know buying a GSD from even the best breeders that do all the testing and still produce a puppy with ED/HD.  I understand that and have told these morons that from day one that selling a puppy with ED doesn't make a bad breeder, what they have done makes a bad breeder!!!  If they didn't want to replace a dog with ED they shouldn't have sold with with such a bland contract, which btw, mine said plain and simple; if the dog is diagnosed with HD/ED prior to 24 months seller will replace at no cost to buyer (except transportation if needed) and if dog is spayed/neutered buyer can retain dog.  That is what MY contract says, if they wanted OFA rating they should have put it in MY contract!!!  But I'm sorry you can't change the contract 2 years later and after diagnosis and then say you have to comply with the new contract it's ludicrous, and btw he was 18 months so well under contract age.  I would have never bought a dog under the contract they now have because it is written so that no one can every get a replacement and anyone that does gets what they get and will never get a replacement.  

I never even posted anything about these money hungry breeders UNTIL they refused to comply with MY contract.  Who lies to the BBB and tells them they offered to replace him and I REFUSED!!  That is just so far fetched it makes me laugh because had they offered to replace and stuck to it I would have no reason to be upset with them!!  They did offer to replace but what they failed to disclose is the follow up emails that said oh, we aren't replacing him because you didn't notify us prior to surgery, which btw I didn't have to but did!!  Or we aren't replacing him because you have a Belgian Malinois, we aren't replacing him because he doesn't have ED he just has a fractured elbow and many, many, many other excuses that i have all in emails!!

They also said about a year ago they would rrefund my money when I removed all comments about them.  Who would do that!!!!  They have offered to replace and got my hopes up so many times then a day or week later emailed and said btw we arent replacing him that I wouldn't trust them!!  They did all those offers so they can say see we offered to replace the dog but they don't show the follow up emails where they say no, they can't be trusted.  I told them will post follow up comments upon receipt of refund and cashing the refund saying they replaced the dog.  My issue from day one isn't that they sold a dog with ED, after all he was 8 weeks old had abvioulsy had no clue he had it, my issue is that sold him with a health guarantee and didn't comply with it!!  I have full emails to prove all of this.  

Thunk about it, why would anyone do this if they offered to replace the dog and stuck to it??!?!?!!!  I have much better things to do with my time but I honestly feel people need to know what these people are all about!!  AND I have NEVER said they will get a sick dog,what I have said all along is that is the event they do get a dog with HD/ED they will not get a replacement and people need to know this!!  Had I saw even one comment about this I would have never bought from them, there are far too many breeders out there to buy from one proven to not do the right thing!!!!  And it's sad because I LOVE these lines and I LOVE this dog!! He has recovered far better from both elbow and neck surgery better than they ever thought he would, he has a heart of gold, is strong both mentally and physically, intelligent as hell, crazy food, prey, ball, hunt and toy drives, loyal, protective, but he has ED and Wobblers Syndrome and the older he gets the more problems he will have and his recovery from surgeries doesnt negate the fact he has these genetic disorders and that he was sold with a health guarantee!! I cannot accomplish the goals I had for him, he cannot be titled as all it would take is one wrong bite and he could be paralyzed, he can't do jumps etc....   

Again, selying a dog with HD/ED doesn't make a bad breeder, refusing to comply with the contract they sold him with makes a bad breeder, blaming the buyer makes a bad breeder, bashing the buyer makes a bad breeder!!  Calling a buyer they sold a dog with not only ED but wobblers syndrome an Internet stalker and making a public announcement and posting lies makes a bad breeder, telling lies to the BBB makes a bad breeder!!  Why would anyone make complaints about them and asking for a replacement if they had already done that but I refused?!?!  It makes no sense and like Judge Judy says if it doesn't make sense it's not true!!  Who does that!!!  I am happy to prove everything I've said to anyone that wants to see it.  I offered the same thing to people on pedigree database and those that initially believed these morons saw the truth after seeing all the real emails!!

All I want is the public to know that IF they buy a dog from these people and IF it has HD/ED they have been proven to not replace per contract and btw, anyone that buy under the current contract (unless they changed it again) are assured to never get a replacement because no one can provide everything they call for in the new contract and it was written so that no one can and had that been the contract I saw prior to buying my dog I would have ran.  A contract like that is a warning sign.  btw, if they wanted ofa ratings for replacement they should have put that in MY contract.  wanting OFA ratings is reasonable but if they don't ask for it in writing for replacement they can't come back 2 years after surgery and say where is it, that is unreasonable!!  Especially when he could have been re-xrayed the day of surgery with all the requirements OFA needs and sent but they knew his diagnosis, knew he had surgery scheduled and had almost a week to ask for it and didn't.  

Buyer beware, there are far too many decent breeders out there that will do the right thing and sell dogs with health guarantees and stand behind them.  I now know of a number of them that i wish I knew then.  Anyone wanting to know of reputable breeders that stand behind their dogs i will be happy to give you their info and my next GSD will come from one of the good ones.    And again, I'm not saying if you buy a dog from these pos you WILL get a sick dog but track record shows if you do they will not replace itl. I wouldn't take a chance like that, especially seeing the dog suffer from symptoms prior to surgery, the vet bills associated with it, the dog not being able to live up to its intended life, having his life restricted and knowing people sell dogs they know they don't stand behind just makes my blood boil!!! 

Best of luck to anyone that ignores my story and buys a dog from them anyway.  Too many breeders out there to take a chance in my book!!  As I've stated here more than once, my problem isnt that they sold me a dog with genetic problems, he's a GSD and it happens, my problem is they sold him with a contract and didn't comply with it, that they bashed and blamed me, said i abuse, beat and drugged him to make him look sick, changed the contract and think I have to comply with a contract written 2 years after I bought my dog, offered to replace him a number of times and EVERY time followed up with an email saying they won't be replacing him just to later lie and tell people I refused replacemnt when they did not me!!  They have no proof I ever refused replacement EXCEPT when they said they will replace him when I return him which I did refuse as my contract said I keep him and I had just paid over $5K in vet bills so why would I return a dog I don't legally have to for them to euthanuze!!  Had I returned him and they kept him alive I can assure you these money hungry people sure wouldn't have paid another $5k PLUS to diagnose, treat and have neck surgery for wobblers syndrome!!! 

Their story makes no sense!! 

Had they simply replaced the dog per contract I would have no issues with them and never would have made one bad comment or filed any complaints about them, I actually would have made GOOD comments about them saying I bought a dog from them and was diagnosed with ED and they were great, replaced per contract but they didn't and people need to be made aware.  OR had they not replied with negative things about me or blamed me or attacked me, lied, refused service many times of a breech of contract lawsuit, lied to server said wrong address etc. There would have never been any follow up complaints or comments written by me, it probably would have ended with one initial compliant but they made it get bad, I didn't which shows how desperate they are to continue to try to sell dogs to make money.  A good business person and breeder would have done anything to make it rightl. I challenge them to try and probe they did and I can provide proof of their follow up emails changing the story!!!! 

 

 

Report Attachments

joan

Rutherfordton,
North Carolina,
USA
Update

#3REBUTTAL Owner of company

Sat, December 01, 2012

Just did a search on OFA website for Durham Vom Ron, the 8 week old puppy Melody bought from me  10/25/2008.  The search came up "No report found". 


Luvgsds26

St. Louis,
Missouri,
United States of America
Be very very weary of Von Ron German shepherds

#4Author of original report

Thu, November 29, 2012

Everything this breeder posted is LIES!! With the exception of his elbow has done good since the five thousand dollar surgery that the vet said he will never be able to play fetch and jump. This has nothing to do with the fact the dog has Elbow Dysplasia (ED) and I do have a signed contact that covers elbows and emails that state I could have either a 4 month old female or a choice of a puppy from one of two upcoming litters and when I didn't want a 4 month old dog they couldn't sell and were trying to get rid of they changed their story.

I DO have a report from OFA rating the dog's elbow dysplasia. It will be posted on the Internet as soon as I can scan it and am able to upload it. That way if the video of the dog suffering from the effects of ED aren't enough to go elsewhere to get a healthy dog the OFA reports will be!!

Also I came home a week ago to find this dog unable to walk. X-rays showed a severely arthritic spine on a four year old dog, the vet said he has the Lumbar and cervical spine of a fourteen year old dog. I guess they want to blame me for That too!!!! I have had large dogs all my life and have a German shepherd (from a reputable breeder that cares about their dogs) that is 6 weeks younger than this dog is and she is perfectly healthy!!! Has done exactly what he has done her whole life, has eaten the exact same high quality food he has and has been treated exactly has he has. Please explain this!!!

Now I am forced to make a choice, have the dog undergo another traumatic surgery that will cost $6-$10k or put him down!!!

Do you want to face this?!?! Do you want to have to make this choice?? Why buy from a breeder OFA states sold a dog with severe elbow dysplasia and severe arthritis in his entire spine at four years old???? I'm terrified to X-ray this dogs hips for fear of what they will show!!

Please, please, please, I am not some money hungry person that wants a free dog. I am a 299% animal lover that would never do anything to harm my dogs. I have gone way beyond what the average dog owner would have done to save this dog.

I do have a signed contract that covers HD & ED, whether or not they have a copy is up to their records. I know I have one and if I refused to sign it as they say why would they let me leave with the dog?!?

And if I abuse my dogs as they say why haven't they filed a complaint with animal control and did everything in their power to get the dog from me?!?! Because it never happened and they know it is just an excuse to not replace the dog my contract says they have to replace.

If they offered to replace it as they have said why wouldn't I have taken it, why would I go through all this?!?!

Also funny that this is the first place they have said the contract doesn't cover ED!!!

I have over 30 emails of excuses why they won't replace it and NONE say because I abuse my dogs (they just posted it here) and none say the contract doesn't cover ED (again, they just posted that here).

If you want to see the 101 ridiculous excuses they have tried to use to not replace this dog let me know and I will email you a copy of all of them (one says that as long as I had a Belgian Malinois they won't replace it because they would kill each other, dumbest thing I've ever heard especially since I had the Malinois with the male I got from them and a female GSD, all got along great). If I could post all of the emails here I would.

Honestly people, they sold me a dog with ED, severe arthritis in his entire spine, he's four and can barely walk. Nothing I did caused this and I do have a signed contract that these people refuse to comply with. I have filed a breach of contract lawsuit and a slander lawsuit for stating on the Internet I abuse my dogs. Would I go though all this while I now live half way across the country and would I travel half way across the country to go to court if they have tried to replace him as they originally say in their first reply to this report??

Read all their comments, their story changes, mine stays the same!!!

Save yourself from the heartbreak I am going through, not only from his health issues but from their refusal to comply with the contract I signed and have in my possession, whether or not they have a copy is irrelevant especially since again here is the only place they have stated this also!!! Their ever changing story and excuses cannot be believable to anyone!


joan

Rutherfordton,
North Carolina,
USA
Factual rebuttal

#5REBUTTAL Owner of company

Fri, December 09, 2011

There are several inaccuracies and omissions in this report.  She bought the puppy in  October 2008.   My contract at that time did not cover elbows.  First I'd like to say that she refused to sign the contract.  There is no signed contract on file even though  there are signed contracts from the other people who got puppies from the same litter.  

A year and a half ago I revised the contract to cover elbows.  November of 2010, after the contract had been revised, this woman contacted me and told me how great the dog was doing after she had left elbow surgery 8 months prior.  She said the right side elbow was worse but that he was doing super and "he was worth every penny she ever spent on him". She wanted to know if I was ever going to cover elbows in my contract.  My contract by then had been revised to cover elbows.  She went on to tell me how good the dog was doing in his training at club and, as soon as she got him under control, the trainers would let her start him in protection training.They said "he was going to be awesome"  She asked if I had an older puppy that I would make a deal with her on so that she could train in Mondio Ring.  I had a 12 week old female I had started in training, and sent her pictures. I told her that I would give this female to her to compensate the problem with her dog's elbow even though the contract at the time she bought her puppy did not cover elbows.  She said that she wasn't taking a four month old puppy ( her interpretation of the age) to replace one that was only 8 weeks old when she bought it.  She wanted one of the exact bloodlines as the one that she had.  I did not have a puppy for her so I told her when I had one available I would let her know.  

She then demanded that I breed a certain pair of dogs and have  an 8 week old sable male puppy available within 6 months or she would take me to court and would smear me everywhere on the internet that she could find.  I offered her a FULL refund and she could buy her replacement puppy so she could get her own replacement and on her designated timeline.  She declined that offer and reiterated that she wanted a puppy from a certain female within 6 months "or else".  I contacted a lawyer who advised me to have the woman call me and make arrangements to deliver the dog and I would hand her a full refund check.  
I have been harassed continuiously for over a year but she would not accept any offer to compensate her.  Mind you this was all on a contract that didn't even cover elbows.  

It has been over a year since I made any breedings.  When I did breed a pair recently, I contacted this woman again, trying to satisfy  her.  During this year she has said on numerous occasions that the dog's right side elbow  ( left elbow had been operated on) was so bad the dog could barely walk.   My revised contract, which I am willing to apply to her case, requires OFA rating of the elbow before replacement can be made.  This woman has flatly refused to not only get Xrays of the right elbow but won't even address the problem that she stated in the past is crippling the dog.  The revised contract does not cover replacement after surgery   because the surgery would modify the results from OFA.  I am willing to give her a puppy but she flatly refuses to provide OFA rating of what she has termed "crippling ED" in the right side elbow.  

Instead of getting OFA verification she has chosen to smear me all over the internet.  I have offered her a replacement or a full refund many times in the last year, which she has flatly declined, because she is demanding a puppy of the same or very similar breeding to the one she has or else she is going to smear me all over the internet.  I'm willing to provide her a replacement puppy but she has to also abide by the contract and proivde OFA verification that the right side elbow is affected.

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