- Report: #410233
Complaint Review: VSescape - Victoria's Secret Escape - Des Plaines Illinois
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Author Confirmed
Why?
VSescape - Victoria's Secret Escape
P.O. Box 5152 Des Plaines, 60017 Illinois, U.S.A.
Phone:
888-256-3916
Web:
N/A
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Business Rating:
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VSescape - Victoria's Secret Escape somehow Affiliated With Ordering Victoria's Secret Catalog In 2006 Company somehow affiliated with my ordering from Victoria's Secret in 2006. You are charged $109.95 annually, but we have never recvd any letters or promotions about what this was about. Des Plaines Illinois
Checked my online Credit Card info today and was very surprised to see a charge for $109.95 on 1-7-09 from a company I had never heard of- VSescapes. When I checked online to see what in the world this company was- Victoria's Secret Escape -some kind of a travel service (http://www.vsescapes.com/(tlxyawv3e5kczuelzrtqyn55)/VSC/)- never recvd any written info from them, nor did we ever receive any kind of a WELCOME you have joined VSescapes.
When I called their 1-888 number an Assoc there says that this is all from ordering thru Victoria's Secret catalog in 2006.
VSescape said that they will credit the $$ back and stop future charges. I must have not seen the charge last year- more shame on me.
But more shame on Victoria's Secret for alllowing this to happen to someone who just wanted to order some of their products. There must have been a box I missed unchecking or something similar.
I did email Victoria's Cust Service Dept over this, I did receive a pleasant email saying that they no longer do this ""Please be assured, we have currently discontinued offering this program to our customers."
Okay that is nice, but the company gave access to my credit card to VSescape thru my ordering through their website. The $$ VSescape took out in 2007, hate to even think if it was the year before, is gone.
I am very disappointed with Victoria's Secret over this. They have nice merchandise, they shouldn't be doing this to their own customers.
Disappointed Victoria's Secret Customer
Idaho Falls, Idaho
U.S.A.
When I called their 1-888 number an Assoc there says that this is all from ordering thru Victoria's Secret catalog in 2006.
VSescape said that they will credit the $$ back and stop future charges. I must have not seen the charge last year- more shame on me.
But more shame on Victoria's Secret for alllowing this to happen to someone who just wanted to order some of their products. There must have been a box I missed unchecking or something similar.
I did email Victoria's Cust Service Dept over this, I did receive a pleasant email saying that they no longer do this ""Please be assured, we have currently discontinued offering this program to our customers."
Okay that is nice, but the company gave access to my credit card to VSescape thru my ordering through their website. The $$ VSescape took out in 2007, hate to even think if it was the year before, is gone.
I am very disappointed with Victoria's Secret over this. They have nice merchandise, they shouldn't be doing this to their own customers.
Disappointed Victoria's Secret Customer
Idaho Falls, Idaho
U.S.A.
