Read the fine print. It will explain a that there is a trial period after which you will be charged for the product. Further, you will be charged monthly. The S&H for what was billed as a free trial was $9.95, the first charge on my credit card was $265. The company leaves you few options to contact them (no email, a phone number that goes to a call centre that claims to not be that company) Once you recieve an emailed invoice, there is a phone number that argues their position and they offer all sorts of lame discounts but no refund.
My credit card company gave me their contact email and mailing address. Recommended that I return post the product and send an email demanding a refund for product returned and exlapin that if a refund is not forthcoming, that I will report the transaction as fraud to both the credit card company and the poiice. I am cancelling my credit card to avoid further monthly charges.