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  • Report:  #37039

Complaint Review: Wal Mart Tire & Lube Express - Omaha Nebraska

Reported By:
- Valley, Nebraska,
Submitted:
Updated:

Wal Mart Tire & Lube Express
18201 Wright St Omaha, NE Omaha, Nebraska, U.S.A.
Phone:
402-330-4005
Web:
N/A
Categories:
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Wal Mart Auto ServiceWal Mart Tire & Lube Express the business that doesnt give a dam, oil change gone bad Omaha Omaha Nebraska .....

Last winter I had my '83 GMC pickup serviced at Walmart. A few weeks later the oil light came on and off when my wife was driving it. I checked the oil and noticed it was very low. The next time my wife drove it the light came on right away and stayed on. She turned around to come back home and the truck died leaving her stranded on the side of the road.

After towing the truck home I got under it and noticed the oil filter was put on incorrectly and the oil had drained out. I removed the oil filter and noticed it was damaged. I took it to walmart and they gave me a new oil filter and some oil. No problem.

When I got the truck running again I could hear it knocking so I drove it to Walmart and asked them what they were going to do for me. Walmart had it towed to a local dealership that said the truck had blown a rod and needed to be replaced. The dealership gave Walmart's insurance company a quote for a new engine and a used engine. Walmart's insurance company said that I couldn't prove anything and they would not pay for anything.

My wife and I tried calling some lawyers, no one would fight Walmart. One lawyer told us it was a hopeless battle to fight Walmart they would fight us hard and we would lose all of our money in legal fees.

In the end we are out of a very dependable vehicle. We will never take our cars to Walmart again. This is the short story to a long fight, Walmart's insurance company is a joke and the people employed there are very hard to work with.

Ryan

Omaha, Nebraska


4 Updates & Rebuttals

Luke

Tallahassee,
Florida,
U.S.A.
Ryan, one thing puzzles me

#2Consumer Comment

Thu, December 05, 2002

One thing puzzles me about your situation Ryan. When you first checked the oil level and noticed, and I quote, "it was very low", why did you not put some oil in the truck to bring it back to a safe level? It does sound that Wal-Mart was negligent in not checking for oil leaks after doing the oil change, but I think you should also shoulder some blame for continuing to drive a vehicle that you knew was very low on oil. Another thing, those "idiot lights" on your dash are there for a reason. The next time one of these idiot lights, or any warning light for that matter, comes on, don't you be the idiot, stop the car.


Luke

Tallahassee,
Florida,
U.S.A.
Ryan, one thing puzzles me

#3Consumer Comment

Thu, December 05, 2002

One thing puzzles me about your situation Ryan. When you first checked the oil level and noticed, and I quote, "it was very low", why did you not put some oil in the truck to bring it back to a safe level? It does sound that Wal-Mart was negligent in not checking for oil leaks after doing the oil change, but I think you should also shoulder some blame for continuing to drive a vehicle that you knew was very low on oil. Another thing, those "idiot lights" on your dash are there for a reason. The next time one of these idiot lights, or any warning light for that matter, comes on, don't you be the idiot, stop the car.


Luke

Tallahassee,
Florida,
U.S.A.
Ryan, one thing puzzles me

#4Consumer Comment

Thu, December 05, 2002

One thing puzzles me about your situation Ryan. When you first checked the oil level and noticed, and I quote, "it was very low", why did you not put some oil in the truck to bring it back to a safe level? It does sound that Wal-Mart was negligent in not checking for oil leaks after doing the oil change, but I think you should also shoulder some blame for continuing to drive a vehicle that you knew was very low on oil. Another thing, those "idiot lights" on your dash are there for a reason. The next time one of these idiot lights, or any warning light for that matter, comes on, don't you be the idiot, stop the car.


Luke

Tallahassee,
Florida,
U.S.A.
Ryan, one thing puzzles me

#5Consumer Comment

Thu, December 05, 2002

One thing puzzles me about your situation Ryan. When you first checked the oil level and noticed, and I quote, "it was very low", why did you not put some oil in the truck to bring it back to a safe level? It does sound that Wal-Mart was negligent in not checking for oil leaks after doing the oil change, but I think you should also shoulder some blame for continuing to drive a vehicle that you knew was very low on oil. Another thing, those "idiot lights" on your dash are there for a reason. The next time one of these idiot lights, or any warning light for that matter, comes on, don't you be the idiot, stop the car.

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