- Report: #19817
Complaint Review: Walker's Subaru - Renton Washington
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Walker's Subaru
720 Rainier Ave. South Renton, 98055 Washington, U.S.A.
Phone:
425-226-2775
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Walker's Subaru Renton WashingtonWalker's Subaru manipulated, dishonest, ripoff, misleading, law breaking ripoff con-artists Renton Washington *UPDATE
On Saturday April 13,2002, I purchased a 2002 Subaru Forester from Walkers Renton Subaru. I went with a friend of mine to purchase the vehicle.
We had been looking a subarus the entire day in Western Washington. When we arrived in the lot I asked to see a certain car that was advertised in the paper, it had a stick shift, Carol Miller, Saleperson, was showing us around.
We next looked at a model which was an automatic. Carol Miller asked what I had to trade and I stated a 1995 Jeep Grand Cherokee Larado. She took the jeep for a test drive and looked it over.
I told her about a small dent on the door and she said that she had seen it. We went into the showroom to look at numbers. She left and came back and said that my jeep was worth $3,500-.
(I should have got up and left at this insult at this time). She asked me what I owed on it and I stated I did not know. She took information went back and had the loan checked out. She came back and said that I owed $13,900- on it.
She said with penalties and late charges that that is what I owed. I told her I knew of no penalties nor late charges. She then asked if there was anything else of value that could be traded in.
My friend mentioned that he owned a 1997 Honda Delso. (We live together) She left to she if a trade could be worked out with both vehicles. Ed Myers ,Salemanager(seems they all have that title at this dealership) returns, Carol Miller is now gone, He asked my friend who the honda was financed through and he said Honda Financing, he also asked how much was owed on the vehicle.
My friend said he thought about $8,000-. They checked my friends credit and told him that he couldnt be on the loan and that He'd have to sign his car over to them and that he and I would have to work out something privately amongest ourselves which we could get notorized. It is now abt. 9:30PM.
Both of us were upset that my friend would have to sign over his car and that he wqouldn't be on the loan. I signed over the jeep.(By the way they left the odometor readings off when the vehicles were signed over).
We boththen went to another building that is part of their (Walkers autoplex). Ed Myers writes his name and carol millers name down on a white board and I ask him about it and he states that the list is of all the salepersons who have sold cars over the weekend.
At this point I realize that they both had got credit for the sale. While meeting with the financing person I did get a from which said "Bank of America" at the top, so I assumed that is who is was being financed through.
However, when I looked several days later at the papers I notice the words WFS Financial Inc. put in.
We left that nigh with a new car, and had left the jeep, we told Ed Myers, we'd be in it he next day with the Honda.
On Sunday at abt. 2:00 PM we dropped off the Honda Delsol
with Ed Myers.
On Tuesday afternoon Ed Myers calls me at home and states that he needs me to FAX a copy right away addressed to him, because the finance dept. needs it for the loan.
We hear nothing else the rest of the week.
On Friday, My Friend, informed me that he had received a phone call from Ed Myers at Renton Subaru and they wnated me to come up with $1,400-.
The difference between what my friend had told them was owed on the honda and what was actually owed. I called Ed Myers as soon as I heard that he needed to talk to me. He asked if I wanted to put it on VISA. I told him that I did not.
I told him that I did not have the $1,400- . He stated the dealership needed the $1,400-. I told him if I had know that their was an additional $1,400- owing I would have not purchased the vehicles.
I also informed him that we had already paid $1,995- above the list price of the cars. He said that we would have to meet to resolve the situation.
I told him that the next day Saturday my friend and I would return the vehicle to the dealership and want our cars back. I had aslo asked him why we had not been informed earlier in the week of this. He stated that he was off on Wednesday and Thursday. However, remember, Carol Miller, also got credit for the sale.
On Saturday we returned the Vehicle. Mr. Ed Myers does not want to see us. He turns us over now to Marcus Smith another Salemanager.
He asks that we come back to his office to resolve the situation. I told him that I did not. I told him that I did not have the $1,400- and that we wanted our cars back.
We told him that if we had know we would have known we would have brought it in much sooner. He stated that they were unable to get through to the Honda finance phone number.
"Get real" its a 24 hour a day number. I told him again that we wanted our cars
back and he stated that I had signed a contract. I said that if I had know that there was more money owed on my friends car then we would have never traded it in.
He again stated that the Honda Delso and Jeep were gone.
He did offer to take $400- off of the $1,400 he claimed was owed. He refused ato look, or call to see where the car were and stated they they were no longer there.
We'll Guess what folks the 1997 Honda Delsol is currently for sale from Walkers. It is in there used car lot and can be viewed online. The man lied to us.
I wanted out of this contract as soon as I new I had been
swindled.
I believe according to the Washington State Attorney Generals web site, that the dealer has 3 days from the time of purchase(excluding weekends and holidays) to find finacing and finalize the sale according to the terms of the contract.
When the dealer fails to locate the finacing specified in the contract in that time period, there is no binding contract and the dealer must offer to return your contract documents,down payment and trade in vehicle before attempting to negotiate a new agreement with you.
So does that also mean that every thing on the contract needs to be taken care of in that 3 day period including finding out what the payoff was.
At an area under the trade in allowance on the vehicle buyer order it states that the purchaser acknowledges that the payoff and/lien balance on the trade-in vehicle as described above is only an estimated figure, subject to verification and confirmation from the lienholder as to the exact dollar amount, such additional amount shall be added to the total cash price of the vehicle and shall be paid to the dealer on the delivery of the vehicle or added to the amount being financed,
Since I had already taken delivery, seems like this means that it had to be done within the 3 days and they didn't do it. Or many they did realize it, and I couldn't be finaced for an additional amount.
Anyway, how much did it end up costing me... are you ready... 2002 Subaru Forester Sticker Price $22,341-
additional added features $1,995
There were none...this was all dealer mark up....
and the difference between what I owed on the Jeep and what they said it was worth.
Amount finaced....$32,938 plus they keep calling looking for another $1,400.....I have gone and already found out that my Jeep was worth much more then they stated.
I and my friend were ripped off and swindled by these blood thirsty scavengers who continue to harrass us.....
Chad
Camano Island, Washington
Click here to read other Rip Off Reports on Walkers Renton Used Cars
Click here to read other Rip Off Reports on Subaru
We had been looking a subarus the entire day in Western Washington. When we arrived in the lot I asked to see a certain car that was advertised in the paper, it had a stick shift, Carol Miller, Saleperson, was showing us around.
We next looked at a model which was an automatic. Carol Miller asked what I had to trade and I stated a 1995 Jeep Grand Cherokee Larado. She took the jeep for a test drive and looked it over.
I told her about a small dent on the door and she said that she had seen it. We went into the showroom to look at numbers. She left and came back and said that my jeep was worth $3,500-.
(I should have got up and left at this insult at this time). She asked me what I owed on it and I stated I did not know. She took information went back and had the loan checked out. She came back and said that I owed $13,900- on it.
She said with penalties and late charges that that is what I owed. I told her I knew of no penalties nor late charges. She then asked if there was anything else of value that could be traded in.
My friend mentioned that he owned a 1997 Honda Delso. (We live together) She left to she if a trade could be worked out with both vehicles. Ed Myers ,Salemanager(seems they all have that title at this dealership) returns, Carol Miller is now gone, He asked my friend who the honda was financed through and he said Honda Financing, he also asked how much was owed on the vehicle.
My friend said he thought about $8,000-. They checked my friends credit and told him that he couldnt be on the loan and that He'd have to sign his car over to them and that he and I would have to work out something privately amongest ourselves which we could get notorized. It is now abt. 9:30PM.
Both of us were upset that my friend would have to sign over his car and that he wqouldn't be on the loan. I signed over the jeep.(By the way they left the odometor readings off when the vehicles were signed over).
We boththen went to another building that is part of their (Walkers autoplex). Ed Myers writes his name and carol millers name down on a white board and I ask him about it and he states that the list is of all the salepersons who have sold cars over the weekend.
At this point I realize that they both had got credit for the sale. While meeting with the financing person I did get a from which said "Bank of America" at the top, so I assumed that is who is was being financed through.
However, when I looked several days later at the papers I notice the words WFS Financial Inc. put in.
We left that nigh with a new car, and had left the jeep, we told Ed Myers, we'd be in it he next day with the Honda.
On Sunday at abt. 2:00 PM we dropped off the Honda Delsol
with Ed Myers.
On Tuesday afternoon Ed Myers calls me at home and states that he needs me to FAX a copy right away addressed to him, because the finance dept. needs it for the loan.
We hear nothing else the rest of the week.
On Friday, My Friend, informed me that he had received a phone call from Ed Myers at Renton Subaru and they wnated me to come up with $1,400-.
The difference between what my friend had told them was owed on the honda and what was actually owed. I called Ed Myers as soon as I heard that he needed to talk to me. He asked if I wanted to put it on VISA. I told him that I did not.
I told him that I did not have the $1,400- . He stated the dealership needed the $1,400-. I told him if I had know that their was an additional $1,400- owing I would have not purchased the vehicles.
I also informed him that we had already paid $1,995- above the list price of the cars. He said that we would have to meet to resolve the situation.
I told him that the next day Saturday my friend and I would return the vehicle to the dealership and want our cars back. I had aslo asked him why we had not been informed earlier in the week of this. He stated that he was off on Wednesday and Thursday. However, remember, Carol Miller, also got credit for the sale.
On Saturday we returned the Vehicle. Mr. Ed Myers does not want to see us. He turns us over now to Marcus Smith another Salemanager.
He asks that we come back to his office to resolve the situation. I told him that I did not. I told him that I did not have the $1,400- and that we wanted our cars back.
We told him that if we had know we would have known we would have brought it in much sooner. He stated that they were unable to get through to the Honda finance phone number.
"Get real" its a 24 hour a day number. I told him again that we wanted our cars
back and he stated that I had signed a contract. I said that if I had know that there was more money owed on my friends car then we would have never traded it in.
He again stated that the Honda Delso and Jeep were gone.
He did offer to take $400- off of the $1,400 he claimed was owed. He refused ato look, or call to see where the car were and stated they they were no longer there.
We'll Guess what folks the 1997 Honda Delsol is currently for sale from Walkers. It is in there used car lot and can be viewed online. The man lied to us.
I wanted out of this contract as soon as I new I had been
swindled.
I believe according to the Washington State Attorney Generals web site, that the dealer has 3 days from the time of purchase(excluding weekends and holidays) to find finacing and finalize the sale according to the terms of the contract.
When the dealer fails to locate the finacing specified in the contract in that time period, there is no binding contract and the dealer must offer to return your contract documents,down payment and trade in vehicle before attempting to negotiate a new agreement with you.
So does that also mean that every thing on the contract needs to be taken care of in that 3 day period including finding out what the payoff was.
At an area under the trade in allowance on the vehicle buyer order it states that the purchaser acknowledges that the payoff and/lien balance on the trade-in vehicle as described above is only an estimated figure, subject to verification and confirmation from the lienholder as to the exact dollar amount, such additional amount shall be added to the total cash price of the vehicle and shall be paid to the dealer on the delivery of the vehicle or added to the amount being financed,
Since I had already taken delivery, seems like this means that it had to be done within the 3 days and they didn't do it. Or many they did realize it, and I couldn't be finaced for an additional amount.
Anyway, how much did it end up costing me... are you ready... 2002 Subaru Forester Sticker Price $22,341-
additional added features $1,995
There were none...this was all dealer mark up....
and the difference between what I owed on the Jeep and what they said it was worth.
Amount finaced....$32,938 plus they keep calling looking for another $1,400.....I have gone and already found out that my Jeep was worth much more then they stated.
I and my friend were ripped off and swindled by these blood thirsty scavengers who continue to harrass us.....
Chad
Camano Island, Washington
Click here to read other Rip Off Reports on Walkers Renton Used Cars
Click here to read other Rip Off Reports on Subaru
2 Updates & Rebuttals
Update-Walkers came to the door after hearing I filed a report with Attorney general
#20
Thu, June 06, 2002
June5,2002
Today I had the Collection Manager of Walker Subaru show up at my home. Hard to believe he drove 130 miles, without giving me notice. However, he said, Mr. Walker wants his money, we could file a lien against...."you get the idea". He also stated that he knew that I had filed a report with the Attorney Generals office. He stated that we could go to my bank and I could give him cash today. Then he stated I could give him the amount in 2 checks, finally to be rid of them "Walkers" I gave him a check for $1,200- and hope that I never here nor see them again. (That was the amount. agreed too) although I just wanted them gone. Bye the way, earlier in the week, my references that I had used on the credit forms such as my elderly disabled parents in the midwest, Walkers had called. I have contacted Subaru of America, and will be in touch with the Attorney Generals office later in the week.
mr
van,Washington,
you need to know what you signed and when???
#3Consumer Comment
Tue, April 30, 2002
i have spent the last 20 months fighting a like
problem with a ford dealer!!!
how many loan applications did you sign??
if a loan application is denied or the terms are changed then they do have to offer and /or return
all paperwork , trades, and down-payments in full.
before you sign a new loan, or (deal)
if they approved the loan you signed in a three day period, and this was the first loan ,and only
loan application you signed then, you, owe the
dealership , or bank for the note!( balance )
the (note) being the (loan application) which is the (loan) when approved.
now if you signed two loan applications, and the first was denied , as in my sitiuation, then, the
second note or loan is ( fraud ) or bushing violation,unless the second loan was approved in three business days also.
in my case they brought the second application to my home 3 weeks after i took delivery and dated
the contracts, the day i took delivery , what saved me was i wrote the correct date next to my signature, which proved forgery, or bushing,
on the second loan papers.
1.my question is? how could you sign a loan ,
(contract application)when you and the dealer did
not know the correct balance due? amount of payment($300.00) x times term(60) months???)
= equals balance or (total)(for example).
thats why they want the extra $1400 or
$1000 dollars more, because the contract with the bank is a fixed amount.and it is already in force.
2. do you have plates on the car? and a registration??
when you recieve the registration, and or plates, this means
financing, is approved. ( or went thru)
3. do you have payment coupons?
for the loan?( this is loan approval )
4. have you made the first payment?
( if you make the first installment payment
you have agreed to the terms of the loan)
5. to put it simply if your vehicle purchase
disclosure( purchase order ) match(s) the date,
price, and terms, of your loan application
and the loan was approved, ( in three days )
you owe the bank.
to dispute this send copies of all
you car deal paper work, to
wa. state dept. of licensing,
call for(address) info.1-360-664-6475
send it all cerified mail
tell them tp investigate for bushing
violation rcw 46.70.180 (4)
if they find the dealer in violation of any
rcw.46.__.__ laws
file a claim against thier bonding company
( call the dept. of licensing )
and they will give the name of your dealers
surety bonding ( insurance or bond company),
company.
good luck with your deal
the wa. state dept. of licnesing, 20 months after my car deal found the dealer( vancouver ford ) in violation of (bushing) rcw 46.70.180(4)
i have had my credit toasted, and i was
sued for $9,900.00( still pending)
dollars, and lost my downpayment and trade-in??
because i returned thier truck when they denied the loan in writing twice??( and changed the apr)?
so if you return the vehicle and tell them to shove it??
you take the risk of ruining your credit, and getting sued, for the loan? ( even if you are on the right side of the law )?????
as far as the extra money they say you owe,
if it is written down on paper that you owe the differnce, then you may have to pay that extra charge on your friends trade-in.
next time find out what you owe before you shop for a car?
or write on the purchase order next time the buyer has paid the seller in full, and owes the seller no more downpayment or trade.
