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  • Report:  #978941

Complaint Review: WALKING EQUIPMENT CO. - LARGO Florida

Reported By:
Donna - King of Prussia, Pennsylvania, U.S.A.
Submitted:
Updated:

WALKING EQUIPMENT CO.
12399 S. BELCHER ROAD, STE. 160, LARGO, 33773 Florida, United States of America
Phone:
Web:
www'fashionablecanes.com
Categories:
Tell us has your experience with this business or person been good? What's this?
THESE IGNORANT PEOPLE SENT ME A LUCITE CANE THAT WAS SO BRITTLE, IT SNAPPED AT THE HANDLE THE FIRST TIME I STEPPED OFF A CURB INTO THE STREET.  MY FRIEND CAUGHT ME, OR I WOULD HAVE FALLEN AND POSSIBLY DAMAGED MY BONES.  I AM 63 WITH OSTEOPOROSIS AND COULD HAVE BROKEN MY HIP.  I BEGAN CALLING IMMEDIATELY AND THEY WANTED ME TO SEND THEM THE CANE FOR A REPLACEMENT--I DID NOT WANT ANOTHER OF THEIR CANES!!

I ASKD FOR A FULL REFUND, AFTER I WOULD SEND THEM THE CANE AND THEY REFUSEDTHEY OFFERED ME ANOTHER CANE FOR $25 AND SHIPPING COSTS!!

I TOLD THEM THAT I DID NOT WANT ANOTHER OF THEIR DANGEROUS CANES.  I FILED WITH THE FL ATTORNEY GENERAL AND IT TOOK ME 10 MONTHS TO GET THEM TO HAVE A CONFERENCE CALL WITH FL ATTY GENERAL'S REP FOR PINELLAS COUNTY, ME AND THE COMPANY, AND THE COMPANY'S ATTITUDE WAS RUDE AND ABRUPT JUST AS THE ATTITUDE I RECEIVED WHEN I FIRST CALLED THEM. 

THEY ARE
VERY NASTY PEOPLE.  THEY WOULD NOT BUDGE AND NEVER ONCE APOLOGIZED FOR MY INCIDENT!!  I WOULD NOT BUY A THING FROM THEM AGAIN.  THEY ARE SUPPOSED TO HELP A DISABILITY, NOT CAUSE A DISABILITY.  THE CANE WAS VERY BRITTLE.  I HAVE 7 YEAR-OLD CANES MADE OF LUCITE THAT HAVE NEVER DONE THIS TO ME AND THEY WERE MADE BY THEIR COMPETITORS.


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