- Report: #1319556
Complaint Review: walmart family mobile - Nationwide
-
Author Not Confirmed
Why?
walmart family mobile
Nationwide, USA
Web:
myfamilymobile.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
walmart family mobile continues to charge for line that were supposed to be cancelled 2 mths ago Nationwide
I called to cancel 2 lines on my plan in June and was told my bill would only be $75. I was billed $145 in june and called several times as well as emailed customer relations to correct the error. The bill was never adjusted and i was made to pay it being told the next bill would be correct. Here it is almpost August and Im still being charged for 4 lines! Customer support and customer relations will do nothing to fix this error! Customer relations will not respond to any emails and does not do anything im told by customer support that they would do.
1 Updates & Rebuttals
Disgruntled Consumer
LAREDO,Texas,
USA
Currently in the same situation
#2Consumer Comment
Mon, June 19, 2017
I understand what you are going through. I had canceled 2 lines 10 weeks ago, and i come to find i am still being charged, and the customer service reps "can find nothing" what a scam. already filed report with finincal institution, but to what avail? It is a wait and see, while all that time they are charging interest and playing with un-earned monies.
