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  • Report:  #476486

Complaint Review: Walmart - Colorado Springs Colorado

Reported By:
- Colorado springs, Colorado,
Submitted:
Updated:

Walmart
8th Street, Colorado Springs, 80904 Colorado, U.S.A.
Web:
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Categories:
Tell us has your experience with this business or person been good? What's this?
I purchased a everstart battery from walmart. The battery failed after 6 months- I took the battery back to find out that walmart batteries only have a 1 month exchage warranty and after 180 days no proration availible.

I have beeb in the automotive buss. since 1999. I currenty work as a service director for a GM dealer. I have never seen a battery with lessthan a 12 mo. free exchage warraty-most with 18 mo free exchange after that then the battery get prorated. walmart is a huge retail store if evrstart will not stand behind the battery then i feel walmart should.

Cary

Colorado springs, Colorado

U.S.A.


3 Updates & Rebuttals

Slider

Belton,
Missouri,
U.S.A.
Walmart everstart battery 30day warranty

#2

Wed, August 26, 2009

What kind of vehicle was this battery for? Wal-marts car and truck batteries have a free replacement period of 1-3 years depending on the battery and a pro-rated warranty of 3-9 years. Motorcycle, lawnmower and marine batteries have a significantly shorter warranty because they are used only part of the year. The warranties are prominently displayed on the signage and on the batteries/packaging. I don't see how anybody is getting ripped off here.


Inspector

Tobyhanna,
Pennsylvania,
U.S.A.
Walmart batteries are junk!

#3Consumer Comment

Mon, August 10, 2009

I too bought batteries from Walmart (Sam's club) and they didn't last a year. Never again.


Jomo99

Merced,
California,
U.S.A.
You Get What You Pay For

#4Consumer Comment

Mon, August 10, 2009

Something doesn't wash here. In the past 24 years of having owned vehicles, I have purchased my fair share of batteries. Most of them have been from either Kragen/Schucks/Checker, or from Pep Boys. In each of these cases, the batteries all came with both DX (direct exchange) and pro-rate warranty, that's why there's that little sticker with the punch-out dots on the battery. If the battery is rated as a "96-month battery", that means that it should last that long. If not, then after the 3 month (or whatever) DX period, then the remainder is pro-rated out based on 96 months. (8 years! PBY actually HAS batteries rated for that duration, and HAS and WILL honor that warranty!) The battery that I am currently running in my Chevy Astro is an Exide from Kragen's, with a long-duration prorate. I made darned sure that they marked the battery with the date I bought it, so no worries. Kept the receipt also. (KEY)

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