- Report: #1333346
Complaint Review: WalMart - Hammond Louisiana
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WalMart
W Thomas Hammond, 70401 Louisiana, USA
Web:
www.walmart.com
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WalMart Selling Bad Tires Hammond Louisiana
In April of 2016 I purchased a set of Douglas Tires from Walmart. I was on a budget and choose the Douglas tire because I read they were made by GoodYear. I commute back and forth to work 35 miles each way most of which is interstate. Upon my first commute to work I felt my car vibrating at speeds exceeding 60 mph getting progressively worse as speed increase. Upon my first chance I return to the same Walmart to have tires rebalanced. I have lifetime balance so no charge. Thinking this cured my problem I returned to work q few days later. Again I experienced vibrating from what seemed unbalanced tires. In addition the tires began to hum at lower speeds sounding as if I were on truck mud tires. The noise became more noticable and pronounced as I continued.
I once again returned to the same walmart to again complain about the inablity to properly balance my tires after 3 attempts. I asked about a refund or swapping to different tires but management refused to acknowledge any problems with the tires and laid blame on different components of my car. I asked them to take the tires back based on the fact they seemed defective. Again management denied the tires are defective and further stated they have never received complaints on any Douglas tire. I pointed out that WalMart's own website had several complaints and negative reviews of Douglas with simular issues such as mine along with numerious other complaints. I think Walmart knows these tires are inferior but choose to continue to sell these tearable tires. I also feel the tires can become dangerious and provide a hazzard to motorest.
