- Report: #175342
Complaint Review: Walmart - Lewisville Texas
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Walmart
190 East FM 3040 Lewisville, 75067 Texas, U.S.A.
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Walmart gave false information about my car ripoff Lewisville Texas
I went to this Walmart store for an oil change. The manager of the automotive department advised he could not do an oil change because the plug was on too tight. He gave me a card of a mechanic "friend" of his in town. He stated this friend would check the car at no charge and confirm if this was the problem. If the problem was the plug was too tight, the manager suggested I bring the car back to him. He would contact the last company that changed my oil and advise them they would be responsible for any repairs that may result from removing the plug.
I was skeptical about this. I asked my son-in-law to take a look and see if he saw any problem that would prevent him from changing my oil. He found no problems. So a couple of days later I took my car to a Qwik Lube. I requested an oil change, which was performed within 15 minutes with no mention of the plug being on too tight or any other complications with changing the oil. Uhmmmm!
Sounds like a scam to me.
Debbie
lewisville, Texas
U.S.A.
I was skeptical about this. I asked my son-in-law to take a look and see if he saw any problem that would prevent him from changing my oil. He found no problems. So a couple of days later I took my car to a Qwik Lube. I requested an oil change, which was performed within 15 minutes with no mention of the plug being on too tight or any other complications with changing the oil. Uhmmmm!
Sounds like a scam to me.
Debbie
lewisville, Texas
U.S.A.
2 Updates & Rebuttals
Marc
Makaha,Hawaii,
U.S.A.
I doubt it is a scam
#2Consumer Comment
Wed, February 08, 2006
It sounds like they were afraid of cracking your oil pan and they aren't equipped to repair the car if that happens. They opted not to chance it, because they knew the potential for expensive damage and they aren't a proper repair facility that would have immediate access to repair parts. Oil pans are not something that parts suppliers normally stock, and it would have caused you a real headache.
Leticia
Anytown,Other,
U.S.A.
I have a question.
#3Consumer Comment
Wed, February 08, 2006
I am sure that the manager may have a plan with his friend, and you should alert Wal-Mart about it. But if your Son-in-law, said that he could change the oil. Then why not let him do it costing you only the price of the oil? If you trust his judgement about how he could change it, then why pay another company to do it instead of asking him to do it? I'm just curious.
