Wilson
Walnut Creek,#2Consumer Comment
Sun, October 19, 2008
The Walmart customer service rep did not do anything wrong. If the company's ordering system has created an order and the order is pending processing, then you can only cancel the order, you cannot change the credit card number or the shipping address. How are the employee of Walmart thieves? You are upset because their product ordering system would not allow you to change you shipping address after the order was completed. Unless you work for Walmart's information systems department and you know how Walmart's customer ordering database is programmed then you don't know what their ordering system can do and their customer services reps can do. No, I do not work for Walmart. I am just tired of people complaining of a ripoff when they do not understand store policies or website ordering screens.