- Report: #1346286
Complaint Review: Walters Auto Group - Goshen Indiana
Reported By:
VictimOfScam -
Fort Wayne, Indiana, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Walters Auto Group
2600 Elkhart Road Goshen, 46526 Indiana, USA
Phone:
574-343-1064
Web:
http://www.walters1975.com/
Categories:
Business Rating:
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Walters Auto Group, Walters Automotive, Walters Auto Sales and Rentals, Walters 1975 Sold Me a Junk Truck, Took it Back a Week Later and Won't Refund My Down Payment Goshen Indiana
I bought a truck from Walters Automotive in Goshen, Indiana and right before I drove it off the lot, the check engine light came on. A few days later I took it to an Auto shop and had the codes ran only to find out 9 codes came up with multiple sensors going out.
Under normal circumstances, this doesn't happen and even the auto shop guy told me that he never sees this many codes with a chevy truck, especially at the same time. He and I both believe the dealer hooked up a code reader before putting the vehicle on the lot and erased the codes in the computer. This would cause a test drive to go well without a check engine light coming on until many miles (usually about 30 - 50) down the road.
When I told Walters Automotive that I didn't want the vehicle and I had already called the lender to ensure the deal wouldn't go through, they came and took the vehicle. However, they are refusing to give me my down payment back and have spoken to me through email as if I am less than human.
Oh, and yes, this is a Yo-Yo sale as they won't have approved financing for you when you leave the lot. There is a real possibility they will come take your vehicle from you even if you want it, since they don't secure financing before you leave. I called the lender after I had the vehicle for 6 days and they still hadn't approved the deal.
They will shove papers in front of you without much of any kind of explanation and the deal won't even be the correct numbers. They make it look like you're putting down more than you are to try and get you approved, then they jack up the sales price by about $2K and tell you it’s to cover "lenders fees." However, those fees are never spelled out for you and they barely explain anything as papers are just put in front of you and you're told to sign here, initial there without any real Truth in Lending Statement or any real explanation as to what you're buying.
The people here are very condescending and simply don't care about anything but their bottom-line and their profit. They rationalize their actions by telling me that I am basically a horrible person due to my bad credit and they have every right to keep my down payment.
In addition to being sold a horrible vehicle, the first test drive I took didn't even make it out of the parking lot, as the truck died twice. The second truck I test drove we took down the road to AutoZone and spend over an hour checking it out to make sure it was in good shape. However, there is no way to know that multiple sensors and codes were causing issues. This didn't come to my attention until minutes before leaving their parking lot.
They are claiming that since the vehicle was sold AS-IS, they don't owe me my down payment back. So, not only do I not have a vehicle, but I am also out $750 due to these scam artists. I would NEVER buy from these people again and if you search online, you'll quickly find out I am not the only one that has been screwed by this company.
They sell bad vehicles and tell you they are all you can get approved for with your credit. There are plenty of Better car dealers willing to work with bad credit. Don't buy from Walters, they will not give you a fair deal.
