Ordered a jacket online from a vendor I found in a google search.
I received a fake copy of the jacket (Barbour) - which was also not the model I ordered.
I contacted the company via their web form but received no reply or acknowlegement.
I emailed their 'customer service' contact and received an automated reply saying "I am away on a business trip" until the end of the month.
Looks like a very shabby organisation. Buyers beware!