ESM
PHOENIX,#2Author of original report
Thu, January 17, 2013
Since posting this report, I have never heard from the company. I disputed the charge with AMEX and got my money back.
Lisa S.
Malden,#3UPDATE Employee
Mon, December 03, 2012
Dear Sir/Madam; My name is Lisa; I am the Customer Service Manager for Simoniz Car Wash. I want to assure you that your complaint regarding our Phoenix facility has been reviewed and taken very seriously.
I would like to take this opportunity to apologize for any misunderstanding or poor service you received. Our company stands behind our service 100% and would like to extend a rewash of your vehicle that you were not satisfied with.
If you would like to discuss this or any other concerns, please call me at your convenience 1-800-339-3949 Ext. 190. My office is located in Massachusetts and my hours are 8:00 a.m. to 5:00 p.m. Eastern Standard Time.
Thank you,
Lisa S.
Customer Service Manager
Wash Depot Holdings, Inc.
Stacey
Dallas,#4Consumer Comment
Tue, November 27, 2012
Litigation over some water smears and little banter? What a waste of time and money.