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  • Report:  #152262

Complaint Review: Wawadigital - Brooklyn New York

Reported By:
- Riverdale, New Jersey,
Submitted:
Updated:

Wawadigital
wawadigital.net Brooklyn, New York, U.S.A.
Phone:
866-722-7209
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I called the following morning to confirm my order, they pressured me into buying accessories that sounded pretty good. After a little back and forth of me saying no and them bettering the offer they finally offered to "replace" the battery that came with the camera, because it was only good for "15 minutes", with a five-hour battery and they also threw in a second five-hour battery both for $90. They then offered me an extended "Canon" warranty for five years protecting against everything under the sun. The warranty was $89. They then threw in a camera case and tripod to close the deal. I accepted.

Then I got curious/suspicious and went to Circuit City where the sales people said there is no "Canon" five year warranty and there is no five-hour "Canon" battery. I then called Canon directly and confirmed what circuit City told me.

Armed with this new information I called Wawadigital and explained what I learned and they insisted I was wrong and should just say "Thank you" for the great deal I got. In fact, Sam said that he thought I was calling him back to thank him for the great deal. I insisted that he cancel the order. He said that he was going to charge me "20% cancelation fee" and if I didn't pay he would send it to his collection agency. I told him that I already notified AmEx and they were going to fight the charges on my behalf. He then called me a "f**king moron" and hung up.

Charles

Riverdale, New Jersey
U.S.A.


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