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  • Report:  #1327477

Complaint Review: Waypoint Homes - Lilburn Georgia

Reported By:
Diane - Tucker, Georgia, USA
Submitted:
Updated:

Waypoint Homes
4051 STONE MOUNTAIN HWY, STE C110, Lilburn, 30047 Georgia, USA
Phone:
404-947-2115
Web:
Www.WaypointHomes.com
Categories:
Tell us has your experience with this business or person been good? What's this?

 I leased a home from Waypoint Homes and had to pay a $1,400 Deposit. I decided not to renew my lease. The house was inspected by Waypoint after I moved out. On the written report that was provided to me, it stated that they charged me $515.90 to paint the house. They charged me $150.00 for cleaning ( according to them the house had to be "rent ready clean"). The report says in writing that I had cleaned the house, but not to the satisfaction of the Inspector. It needed to be "Rent-Ready " clean. When I asked the property manager why was I charged to paint the house because there were not any markings, spots, or holes on the walls, she told me they charged me because I did not paint when I moved out.

She went on to say they charged the cleaning fee because the inspector was not satisfied with my cleaning. I informed the Manager that Georgia Landlord/Tenant Law states that it is unlawful to deduct normal wear and tear fees from the Deposit. This property was cleaned when I moved. In the pictures the Inspector took of the place shows there were no markings, holes. Nails or dirt on the walls. As the Inspector acknowledged that the stove and bathrooms had been cleaned just not to his satisfaction . This house did not even fall up under the normal wear and tear guidelines because it was as clean as it was when it was leased. They only gave me a $740.00 refund. I am entitled to the full refund.



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