Complaint Review: WDWTravels - Portage Michigan

     Angie and Tim Kennard have quite the scam going on with their travel agency...WDWTravels. Basically the Kennards hire independent travel agents from all over the country, who love Disney and work hard selling Disney Vacations. This is a dream job for most of their agents. Their travel agents book Disney vacations for their family, friends, etc... These agents spend hours on end planning the perfect vacations for their clients. 

    Once the clients have traveled, this is when the lies begin. Angie tells her agents that Disney does not pay travel agencies their commissions until 60 to 90 days AFTER completion of the clients trip. This is a bald face lie! Disney pays travel agencies their commissions within a few days of the clients traveling....or at most a few weeks. In fact if you go to Disney's travel agent website...Disney tells you this on their web page. Angie, at this point is suppose to pay her agents the commission they earned on the vacations they sold. Angie, of course does not do this...it is always one excuse after another on why she can not pay you. Check got lost in the mail, Disney does not know what they are doing..or whatever lie she can come up with that day! 

    The Agents work for months, without being paid! Angie is so scared that all of the agents will talk to each other and find out what she is really up....so guess what she did! She put a clause in the new agents contracts that they can not discuss business practices (when they get paid), with one another. If a company claims to have regulated pay days...why is it necessary to include this in a contract?? Ask any agent if their commissions are current! 

    When an agent ask Angie about his or her commissions...Angie gets upset, Lies, throws fits, sends out ridiculous emails with elaborate storys about why your not getting your commissions. In fact before WDWTravels became its own travel agency..it was an affliate of several (not one, but several other agencies)...do you know why Angie is no longer affliated with these agencies.....Because they found out what she was doing to her agents and terminated  their contracts with her. 

    Agent turnover is incredible at WDWTravels! If you watch the webpage you will see only a few agent names stay the same....all the others have left. At any given time you will see lots of white blanks on the agent page...really 7 or 8 agents leaving in a few months! If you are running a great buisness I don't think that agent turnover would be so high!

    Sad thing is...WDWTravels could be a great company! You have agents who love Disney planning vacations. The Kennards are just Liars! They take most of the commission money and spend it on Disney Vacations for their own families..(check out their facebook pages). While their agents are never paid in a timely manner, and sometimes not at all!

    In fact check out the Kalamazoo County website you will see a hearing scheduled between WDWtravels and one of their former agents. www.kalcounty.com there are several other lawsuits from former agents around the country! Just google it!

    BEWARE of this Company! If you want to get paid for your work, please work for another agency! This job can go from your Dream job to a nightmare in a short amount of time!