Web Eye Store
Brooklyn,#2UPDATE Employee
Mon, December 10, 2012
Within 30 days of delivery of a shipment, you may return any unopened boxes or vials that are in original condition purchased from Web Eye Store for a store credit or refund. We are not permitted by federal law to accept returns or exchanges of opened boxes or vials, unless defective. Once we receive your unopened boxes or vials, we will promptly process your refund or issue a store credit (less shipping charges and $2.95 return processing fee). Returning products shipped under a free shipping promotion will result in charge back of the ground shipping cost of $6.95.
Please allow up to 4-6 weeks for your store credit, refund or exchange to be processed. PLEASE NOTE: Credit, refund or exchange will be issued only after your package is received and inspected. Ship method must be traceable. The following couriers use traceable ship methods: UPS, USPS First Class or Priority Mail With Delivery Confirmation, FedEx, or Airborne.Web Eye Store is not responsible for lost or damaged packages.
We offer a full 30-day money-back guarantee on all non-custom made contacts. We will issue a full refund (less the shipping charges, or our cost of the free shipping promotion, and $2.95 processing fee) for any item returned, provided that it is shipped back to us postage-prepaid, and is unopened and in its original condition and packaging. If your prescription changes, we will exchange your unopened remaining boxes at any time. Please read more about information on return and exchange policies HERE. |
We offer a full 30-day money-back guarantee on all non-custom made contacts. We will issue a full refund (less the shipping charges, or our cost of the free shipping promotion, and $2.95 processing fee) for any item returned, provided that it is shipped back to us postage-prepaid, and is unopened and in its original condition and packaging. If your prescription changes, we will exchange your unopened remaining boxes at any time. Please read more about information on return and exchange policies HERE. |