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  • Report:  #252207

Complaint Review: Webchex International - Equity First Savings - EFS Loan - Las Vegas Nevada

Reported By:
- Daggett, California,
Submitted:
Updated:

Webchex International - Equity First Savings - EFS Loan
5348 Vegas Drive #977 Las Vegas, 89108 Nevada, U.S.A.
Phone:
973-474-9509
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
This company is one big Ripoff and should be shutdown as they prey on people who need a loan and then take their hard earnd dollars and never give them any thing in return. I my self am on a fixed income and couldn't afford to be ripped off like they did me.

They sent $0.01 into my account. They then took out $124.90 and I've never seen anything from them either by mail or email. When I called them they said they don't do personal loans and kept passing me from one person to another.

Michael

Daggett, California

U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com

[email protected]

badbusinessbureau.com

www.ripoffreport.com

Don't let them get away with it.

Make sure they make the Rip-off Report!

We are not lawyers.

We are not a collection agency.

We are Consumer Advocates.

...the victims' advocate

WE are Civil and Human Rights Activists

We are a Worldwide Consumer Reporting News Agency

...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.



1 Updates & Rebuttals

Jeana

Henderson,
Nevada,
U.S.A.
Responce to Report: #252207

#2UPDATE Employee

Wed, July 18, 2007

Webchex International is the administrator and handles the customer service for equityfirstsavings.com and starterloansdirect.com. What we offer to our customers is a secured savings loan. This EFS-Secured loan is similar to a savings secured loan, usually only available at banks and credit unions. In this program, we create the $10,000 secured savings account, and use the savings account that we provide on your behalf as collateral, but no cash is released to you, the customer. This money is frozen in the account. As the loan is paid, the total cost to the applicant is only $24.95 a month, the applicant gains credit by paying the monthly cost of the loan established for them. This has advantages for the borrower. If the borrower defaults on the loan the collateral is already in the lender's possession so it is a very low risk, and pre-approval is guaranteed. As a result, the lender usually offers a much lower interest rate. With this program the rate is a low $24.95 per month which equals out to less than 4% per annually. Unsecured credit is earned in as little as 90 days of on time payments and it is based on your current payment record with the company and not your past credit rating. Webchex International does not have a customer service call center as we handle all correspondence online for record keeping purposes. Customers may email us at any time at [email protected]. They may also login to their account and send in any questions at www.webchex.org. They may also access LiveChat to speak with a representative during business hours of 8:00 am to 4:00 pm Pacific Standard Time at consumerbill.com.

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