- Report: #805977
Complaint Review: web.com - Jacksonville Florida
Reported By:
Stephen Beckett -
Woodstock, Georgia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
web.com
12808 Gran Bay Pkwy, West Jacksonville, 32258 Florida, United States of America
Phone:
Web:
web.com
Categories:
Business Rating:
(0)
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web.com Will not cancel account Jacksonville, Florida
Web.com hosted a website a business many years ago.
Business went away, email addresses changed.
They are charging me $27.95 per month.
Numerous times I have tried to cancel this account - but because the email address it was created with is no longer valid, they claim they can't.
So they promise to email some form to fix it - several times... but a funny thing happens, they never do that. And when I call me them back, they have no record of my attempt to cancel.
This is an obvious run-around.
They are charging for a service they are no longer providing and will do nothing about it.
Business went away, email addresses changed.
They are charging me $27.95 per month.
Numerous times I have tried to cancel this account - but because the email address it was created with is no longer valid, they claim they can't.
So they promise to email some form to fix it - several times... but a funny thing happens, they never do that. And when I call me them back, they have no record of my attempt to cancel.
This is an obvious run-around.
They are charging for a service they are no longer providing and will do nothing about it.
