- Report: #615738
Complaint Review: Weight Loss Systems - Hollywood Florida
Reported By:
Ginny -
Bolingbrook, Illinois, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Weight Loss Systems
3609 29th Avenue Hollywood, 33020 Florida, United States of America
Phone:
Web:
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Weight Loss Systems Weight Loss Systems Charged for free trial and received product after the free trial period was over Hollywood, Florida
Company advertised on the internet of free trial of product. S & H only to be paid. Signed up for free trial and paid S&H of $3.87. Received product after 10 days and then was charged $87.00.
When called, was told I was too late, the free trial period began when I placed the order and I should have called on the 10th day.
They have agreed to refund 45% of cost as a restocking fee if I return product even though it is unopened.
Could not speak to any supervisor or other person or get their name.
When called, was told I was too late, the free trial period began when I placed the order and I should have called on the 10th day.
They have agreed to refund 45% of cost as a restocking fee if I return product even though it is unopened.
Could not speak to any supervisor or other person or get their name.
1 Updates & Rebuttals
Sheri
Columbus,Ohio,
USA
The same thing happened to me!
#2Consumer Comment
Tue, June 29, 2010
I know exactly how you feel! I, too ordered for the $3.87 trial period but received THE WRONG product after the trial period was over. They charged me $87.47 and said I should have called within the trial period. I called them at 1-888-787-9668 and I asked them how could I have called when I didn't have the product yet? They were VERY RUDE and told me I could return the product via www.xmorders.com/mrf but if I returned it I would only receive 45% of the cost and my information would be put in a fraud database so I would not be able to order anything else online. They need to be investigated!!!!
