Complaint Review: Wells Fargo Financial Acceptance - Chester Pennsylvania

Once an account is opened, you are not billed for 30 days. After that 30 days, you'll have anywhere from 1 to 30 days until the 1st payment is due. So your argument that your payment is late solely because of the date its due does not hold much water. You had the account open without payment being due for at least 31 and as manay as 60 days. So logically, you get a free month. How can you blame anyone but yourself for being late after that?

I know it might be hard...really hard...but someway, somehow you have to start making your payments on time, each and every month. It's easy to be "disorganized". It's easy to "oops...I forgot to mail my payment". But those things are not going to help your already poor credit rating! Think of it this way: On your next payment, 10 days BEFORE it is due, mail your check to Wells Fargo. Even if you have to borrow part of the money from your family...someway, mail that payment 10 days early! Next month...same deal. Mail it 10 days early, no matter what. The month after...same thing. I think you get the point now. You will save a LOT of money by not having to constantly pay the outrageous Western Union fees, if you just mail your payment 10 days early! And...your credit rating will slowly but steadily improve. Hey, you're gonna pay the payment anyway, right? Well, mail it early and in a few years down the road, you won't have to deal with subprime lenders and their high rates! You'll qualify for GMAC and Ford's best rates and financing deals.

I am a customer of Wells Fargo Financial Acceptance. I have experience with other sub-prime lenders and I have found Wells Fargo to be relatively easy to deal with. But I do make my payment by the date it is due. I too requested a change of payment day and they did that while I was on the phone as well as sent me a letter confirming that day that they changed it to. I can also say that I have been close to being late one time and needed to use every day I had in the grace period of my loan. Not once did they call or harass me. I can say that I have dealt with RoadLoans, Triad Financial, Auto One and Consumer Portfolio and all of them called the very next day after the payment was due even though I was in my "grace" period. Wells Fargo has been good my wife and me. I am sorry you are having so much trouble with your situation.

Thank you for your suggestions. However, I did not elaborate on my efforts to help myself. Calling and requesting this company work with me and change my due date was part of my effort to manage my financial life! I have also considered turning in this vehicle for a less expensive one, but I am unable to do that. I have very little room, if any to cut back on spending! If I cut back anymore... I am trying several strategies to address my situation and that is why it is so frustrating getting Wells Fargo to work with me. Other companies have worked with me. I thought genuine and decent businesses tried to work with their clients so everyone turns out the winner - they get paid on time, I get to experience some financial success without such frustration1!

How can your not being organized be Wells Fargo's fault? Being paid once a month and trying to rebuild your credit is even more reason to be. Perhaps now is the time to become organized. Create a budget. There are several freeware computer software programs you can download that will help you. You will be surprised by where your money gets wasted. Using that information, eliminate or cut back expenses where you have to. Sell the car and payoff the loan (if the remaining balance does not exceed that value of the car)and get a less expensive, reliable used car. Why should Wells Fargo work with a customer that refuses to do anything to help themselves?