- Report: #201116
Complaint Review: Wells Fargo Financial - Chester Pennsylvania
-
Author Confirmed
Why?
Wells Fargo Financial
2501 Seaport Drive Chester, 19013 Pennsylvania, U.S.A.
Phone:
888-346-4357
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Wells Fargo Financial Acceptance Car Title Trouble Chester Pennsylvania
I paid off my car over 4 months ago, but Wells Fargo seemed to forget to send me my title.
After repeated phone calls, I can still not get a clear explanation why my title is not in my hands.
I have been told multiple times that it would be sent in 48 hours. Nothing has been sent!
I have been told multiple times that a request has been sent to the title department for them to call within 48 hours. No calls have ever been returned!
I have sent several Emails to the company from their own website. I have never received a reply!
I have been told that the title department does not have a phone number, or an Email address to contact them!
Never mind the fact that they charge ridiculous interest rates, have terrible customer service, and don't care about their customers, but obtaining clear title to something you own is a nightmare.
Stay away from this company, they are the worst I have ever dealt with.
David
Manassas, Virginia
U.S.A.
After repeated phone calls, I can still not get a clear explanation why my title is not in my hands.
I have been told multiple times that it would be sent in 48 hours. Nothing has been sent!
I have been told multiple times that a request has been sent to the title department for them to call within 48 hours. No calls have ever been returned!
I have sent several Emails to the company from their own website. I have never received a reply!
I have been told that the title department does not have a phone number, or an Email address to contact them!
Never mind the fact that they charge ridiculous interest rates, have terrible customer service, and don't care about their customers, but obtaining clear title to something you own is a nightmare.
Stay away from this company, they are the worst I have ever dealt with.
David
Manassas, Virginia
U.S.A.
3 Updates & Rebuttals
Pat
Kent,Washington,
U.S.A.
Call Them
#2Consumer Suggestion
Tue, August 01, 2006
Wells Fargo Acceptance Title Department 1-800-357-7501
Roxanne
Parkville,Maryland,
U.S.A.
Titiling with WFFA
#3Consumer Comment
Tue, July 25, 2006
I have had all of the problems in the past that everyone has had with this company. They are terrible. My brother-in-law co-signed the loan for this car and it is in his name only. We are now living in another state and are going to begin the process of TITILING in this state. IF ANYONE KNOWS THE ADDRESS THAT I NEED TO SEND MY TITILING INFORMATION TO, THAT WOULD BE A GREAT HELP. I dont want to send my information to some one who is just going to throw it away. I dont want this process to be as much of a hell trip that all the others were. Any help any one can give me would be greatly appreciated. THANKS!
Christopher
Raleigh,North Carolina,
U.S.A.
Title Information
#4Consumer Comment
Mon, July 24, 2006
I would not be suprised if they did not even have the title! I have had a loan with them since November of 2005, and have not been able to legally tag or pay taxes and drive my vehicle since January 10, 2006. Wells Fargo strung me along for 6 months with the whole 48 hour thing to send to the DMV so I could get it tagged... and just last week after weeks and months of contacting them they tell me they don't have the title, and it was never sent to them! I have since had to purchase a new vehicle for work, since I can't drive the car I financed thru them, and stopped payments on it in June! Not sure what is going to happen, but they and the auto dealer are breaking the Fair Trade Practices laws! Good Luck! You have fully paid for yours, and they still won't release it! These guys are really too much! We need a CLASS ACTION LAWSUIT GUYS!
