This company scams you into thinking that you have a credit for a good amount towards a future order after using them once. They baited me with a $52.00+ credit. I ordered $15 worth of flowers and the following charges magically appeared: $9.99 saturday service, $19.99 service charge, $9.50 sales fee, bringing the total back up to $53.19. I was told the expense was due to Mother's day even though the flowers were being delivered a week after that day. I said then cancel the order; was told it would be a 30% charge for that. I placed the order two minutes before! How could that be possible? I called back two days in a row and no manager would come to the phone. They hide behind the women that answer the phones. Funny too, on the invoice it claims my total savings is $101.27. What gall! Do not use this company ever.