8years Collecting
RUther Glen,#2UPDATE Employee
Sun, October 26, 2008
I am an employee of WAM, I dont know who Penny Walls is but she probably works in another office. I do apploigize for the lack of attention you and your client have received it is not WAMs intention on giving you the idea that we send letters to debtors who pay off their debt. Now their may have been a misunderstanding in communications. Scenario 1 , your client was told that we can give a "pay off letter" which allows you to see what the pay off would be to allow your client a final balance. I will state to you that it is probably best to contact their original client to obtain the letter you are seeking because the contract that I work only allows us to send a pay off letter and to tell the debtor that the client will send a letter with in 60 to 90 days of pay off. You also have to look at it this way. That depending on the Listing date ( arrival at west ) that the number of times that you client had time to pay the bill then waited untill it was important to him/her to pay the bill. Now I am not saying this is what has happened, but it is most common. I hope this helps, because I will tell you I am a unique Collections Rep. I dont believe in some practices of OCAs because it gives good OCAs a bad rep and and bad name.
Steve
Bradenton,#3Consumer Suggestion
Thu, September 25, 2008
Devin, This is exactly the reason you never speak to a third party debt collector on the phone! Phone calls never existed as soon as there is a dispute or lawsuit. ALWAYS get it in wriring!! This is just common sense. That was a rookie move. FYI...I was in the mortgage business too. You could have gotten around that bad debt in most cases. It is called a "lender exception". All you have to do is have your client write a letter for the underwriter. Also, paying off a bad debt / collection account will NOT remove it from the persons credit file. By law, a negative item is on there for 7 years as a minimum. Never talk to the bottomfeeder!!
Steve
Bradenton,#4Consumer Suggestion
Thu, September 25, 2008
Devin, This is exactly the reason you never speak to a third party debt collector on the phone! Phone calls never existed as soon as there is a dispute or lawsuit. ALWAYS get it in wriring!! This is just common sense. That was a rookie move. FYI...I was in the mortgage business too. You could have gotten around that bad debt in most cases. It is called a "lender exception". All you have to do is have your client write a letter for the underwriter. Also, paying off a bad debt / collection account will NOT remove it from the persons credit file. By law, a negative item is on there for 7 years as a minimum. Never talk to the bottomfeeder!!
Steve
Bradenton,#5Consumer Suggestion
Thu, September 25, 2008
Devin, This is exactly the reason you never speak to a third party debt collector on the phone! Phone calls never existed as soon as there is a dispute or lawsuit. ALWAYS get it in wriring!! This is just common sense. That was a rookie move. FYI...I was in the mortgage business too. You could have gotten around that bad debt in most cases. It is called a "lender exception". All you have to do is have your client write a letter for the underwriter. Also, paying off a bad debt / collection account will NOT remove it from the persons credit file. By law, a negative item is on there for 7 years as a minimum. Never talk to the bottomfeeder!!
Steve
Bradenton,#6Consumer Suggestion
Thu, September 25, 2008
Devin, This is exactly the reason you never speak to a third party debt collector on the phone! Phone calls never existed as soon as there is a dispute or lawsuit. ALWAYS get it in wriring!! This is just common sense. That was a rookie move. FYI...I was in the mortgage business too. You could have gotten around that bad debt in most cases. It is called a "lender exception". All you have to do is have your client write a letter for the underwriter. Also, paying off a bad debt / collection account will NOT remove it from the persons credit file. By law, a negative item is on there for 7 years as a minimum. Never talk to the bottomfeeder!!
Atlanta Guy
Atlanta,#7Consumer Comment
Wed, September 24, 2008
And all of this from someone who doesn't even know the difference between "there" and "their". Will wonders never cease.