- Report: #1244228
Complaint Review: West Coast movers -
-
Author Not Confirmed
Why?
West Coast movers
USA
Phone:
877-939-7333
Web:
westcoastmoversusa.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
West Coast movers Paid them to rob me.
I paid $1500 to have my furniture moved from Henderson NV to Knoxville TN, it has been 32 days since they picked up my stuff. I repeatedly call, we have sent emails and are blantently ignored. no one answers and no one returns messages. I have been told my stuff was in a storage locker in TN which i dont know why because no one has ever tried to deliver to me. i paid for door to door delivery. I have also been told it is not in a locker and that it shipped out on the 5th of July and I was going to be deliverd any day. As of today it has been a whole week since my "any day" delivery. I called again and the girl asks me if they had already attempted deliveey, i said absolutely not as i am home 24/7, I have never received a call from a driver and you can not miss a giant truck on my street. I called her back after yet again hearing let me figure out whats going on , she said she was waiting to hear from the drivers Secretary, thats odd. I then asked well why when you talked to driver didnt you just ask him well if u attempted delivery, where did you put their stuff? the dispatcher became frustrated at that point and told me she wouldnt know anything that Friday and once again, she'd call me when she knew something. I explained to her that i have 5 kids and they have no beds, clothes, nothing and i just needed my things. It eventually got to the point where i said just let me pick my things up. Just tell me where they are, i will get a uhaul and ill go get them, where ever they are. They have yet to tell me where my furniture is. I did a lot of investigating and discoverd they had been shut down by the FMCSA on the 20 of July, 2015. Their right to carry was revoked for numerous complaints and unethical practices. So where does this leave me? This explains why the dispatcher cant obtain any information on the where abouts of anyones belongings, they are shut down. she is still answering the phone and handing out quotes as if business is just fine. They , West coast movers, at this point are unable to fulfil their contractual obligation to me. And i just want to know where my stuff is so i can go get it.
