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Westbrook Auto Sales & Service LLC Rip-off if he thinks you will not see it he will not fix it properly .Preys on seniors way over charges get 2nd opinion. Westbrook, Connecticut
day 1 brought in car it was running like a top (fantastic) wanted timing belt replaced preventitive maintenance.Told me car was ready got in to leave my car drove like a truck like it had big,big snow tires on front and had no pep,went right back,he was closing said bring it back tomorrow.I brought it back he said he adjusted motor mounts we too it for a ride he said it's better ha? I said yes but still not like when I brought it to you.He said oh my guy is a special with that car can do them in his sleep (B.S.) he says well drive it for a week if it's not better bring it back.I went home and looked up what can happen if a timing belt is installed incorrectly and all right -ups said could cause engine damage.I went running back on day 3 and said give me MY money back I'll have a pro fix it,he said I'd like a chance to redo it (should have redone it before it ever left his shop) who sends out a half a*s job...a half a*s mechanic.Day 3 fixed timing belt said it was off a tooth then due to being pissed off he takes it out on me and half azz puts valve cover on ripping the 4 doughnuts that prevent oil from getting into the spark plugs again why send it out if it's broke ..I'll tell you why he didn't count on me checking and pulling the plug wires off,now I'm ready to explode so I tell him I want my money back because it's been a nightmare since day 1.He says I'll install a new gasket for you,I said you must think I'm nuttier than a fruit cake you are never touching my car again.And to think of all the SENIOR CITIZENS he robs because either they don't know cars or are not physically able to check.STAY AWAY FROM THIS SHOP!!! It will soon be in small clams he must be stopped!