- Report: #902346
Complaint Review: Western General - Internet Internet
Reported By:
Gary -
Daphne, Alabama, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Western General
Internet, Internet, United States of America
Phone:
Web:
www.westerngeneral.com
Categories:
Business Rating:
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Western General Mileage Plus Lies, deception, denial, false, scam, screwed , Internet
On June 5, I purchased a 2003 GMC Envoy XL and the "top level" extended mileage warranty through Western General called the MileagePlus warranty for over $1900.
A week later I noticed a strange ticking sound that started to come from the engine compartment, I took the vehicle to the local GMC Dealer they told me it was the fan clutch motor and that a tension pulley needed replacing at a cost of $789.00, the dealer forwarded the invoice to Western General and my claim was promptly DECLINED, I contacted Western General and they reinforced their decision to decline the coverage and stated that if I do not promptly get the vehicle repaired and that if the engine fails at a later time it would also be declined and deemed my fault.
I let the GMC service department know that I would be responsible for the repair and the service manager was nice enough to warn me to check out www.ripoffreport.com and go back to the dealer I purchased it from and cancel it before its too late. I am on the way to do that now! If you have purchased an extended warranty from Western General, your best bet is to CANCEL IT PROMPTLY AND GET A REFUND!
I let the GMC service department know that I would be responsible for the repair and the service manager was nice enough to warn me to check out www.ripoffreport.com and go back to the dealer I purchased it from and cancel it before its too late. I am on the way to do that now! If you have purchased an extended warranty from Western General, your best bet is to CANCEL IT PROMPTLY AND GET A REFUND!
