- Report: #446430
Complaint Review: Westgate Chevrolet Autonation GM - Amarillo, Texas Nationwide
-
Author Confirmed
Why?
Westgate Chevrolet Autonation GM
7300 W I-40, Amarillo, Texas, 79106 Nationwide, U.S.A.
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Westgate Chevrolet, Autonation, GMAC, GM filled out "build your," Traverse shopping form Ricky then sent spam email signed as Internet Manager Amarillo Texas
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Consumer Protection Division
Complaint Form Report
Today's Date: 4-23-2009 4:26 pm
Date filed: 4-23-2009 4:25 pm
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Consumer's Information:
Name: Gordon L. S
DBA: Retired
Address: 4403 D
City, State, Zip: Amarillo, TX, 70121-1906, TX
County: Randall
Home Phone: 806--
Work Phone:
Age: 65-OVER
Supporting documents will be sent by: E-Mail
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Business or individual complaint is filed against:
Business: Westgate Chevrolet, Auto Nation, GMAC & GM
Address: 7300 W I-40
?
City, State, Zip: Amarillo, 79106
County: Randall
Phone: 806-356-5600
Contact person at business: Gary Morganflash, Ricky Amaudr
Website: http://prod3.gmautobuilder.com/BuildYourOwn/Chevrolet.byo?year=2009
E-mail address: [email protected]
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First contacted via: I responded to a Web site or e-mail solicitation (other):
Solicitation in other language?
Where transaction took place: Over the computer(other):
Transaction Date: 4-1-2009
Contract Signed? No
Original Amount: 36,000.00
Amount paid: 48,000.00
Payment Method: Loan
Date of Payment: 6-1-2009
--------------------------------------------------------------------------------
Complained to business? Yes
If so, when? Every day since they changed the price
Business' response? To Whom It May Concern, Your email sent to Investor Relations was forwarded to GMAC's Executive Customer Relations for review and reply. As I am sure you are aware, GMAC's only products are the financial services we offer and are in no way responsible for dealerships' business practices. Since the GM dealerships are independently owned, you may want to contact the General Manager of that dealership to work with them regarding your concerns. Thank you for taking the time to write. Respectfully, Melinda Elliott Executive Customer Relations
Have you contacted another agency or attorney about this complaint? Yes
Name and Address of agency or attorney?
Mark Laney, Plainview
What action was taken by this agency or attorney?
Said he would feel Guilty taking my money for the way the law is written. Suggested filing this complaint.
Description of complaint:
Ricky it boils down to you being in the pot on the fire Billgls! !!! -----Original Message----- From: Mail Administrator [mailto:[email protected]] Sent: Thursday, April 23, 2009 7:06 AM To: (((REDACTED FOR SECURITY PURPOSES)))@suddenlink.net Subject: Mail System Error - Returned Mail This Message was undeliverable due to the following reason: Each of the following recipients was rejected by a remote mail server. The reasons given by the server are included to help you determine why each recipient was rejected. Recipient: Reason: Mailbox unavailable or access denied - [email protected] Dear Mr. Morganflash, I am waiting to look at all options; Counsel is out of office until late next week. Your letter mentions my honest and open feedback, sir your crew may take notice of an equal ethic.
We arrived at a purchase price and your finance office ambush dungeon crew changed that picture. In regard perhaps you may like to make some changes and let us know what you think, before further decisions are made. My e-mail address is [email protected] A fair summary is we agreed on a price and Ricky sent me into a closet size torture chamber with two people offering deal that sounded like they were giving me something. Within three hours this afternoon I have been diagnosed with Chronic Heart failure. Since this started with a Internet contact from Ricky should I file a FBI complaint also??
1347 24 4 09
I too would feel better for our issues to be settled. Consequently, with what has past, I do not feel safe upon entering your place of business without council and he will have to be paid. He has spent time this past week and will spend mort time you request, if you are willing to reimburse such counsel expenses, let us meet; otherwise, I choose not to meet just yet.
Note:
Randy the finance manager called this morning at 1102 4/24/09, promising for the three of us meeting in the high profit extras torture room and go through the whole. Deal page by page. My thoughts are I was diagnosed with chronic heart failure last time in that room and choose not to aggravate that condition further. You do have a room that I believe a man named HW occupies on the showroom floor that is referred to as the tower, that I would rather conduct our business in.
Morganflash Message:
Dear Mr. Stafford,
Sir, I would be happy to set down with you and solve any problem that exists. I am sorry , that I never received your e-mail before.My e-mail is [email protected], (the g was left out so I didn't receive). Please contact me at your convenience @ store 806-356-5600 or cell # 806-517-1510 and yor concerns will be addressed and solved.
Sincerely,
Gary Morganflash
General Manager
Westgate Chevrolet/Cadillac
CONFIDENTIAL: This electronic mail (including any attachments) may contain information that is privileged, confidential, and/or otherwise protected from disclosure to anyone other than its intended recipient(s). Any dissemination or use of this electronic email or its contents (including any attachments) by persons other than the intended recipient(s) is strictly prohibited. If you have received this message in error, please notify us immediately by reply email so that we may correct our internal records. Please then delete the original message (including any attachments) in its entirety. Thank you. Morganflash privacy Notice.
Bewildered
Amarillo, Texas
U.S.A.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Click here to read other Rip Off Reports on AutoNation
*** Print This Page and Keep for Your Records ***
Consumer Protection Division
Complaint Form Report
Today's Date: 4-23-2009 4:26 pm
Date filed: 4-23-2009 4:25 pm
--------------------------------------------------------------------------------
Consumer's Information:
Name: Gordon L. S
DBA: Retired
Address: 4403 D
City, State, Zip: Amarillo, TX, 70121-1906, TX
County: Randall
Home Phone: 806--
Work Phone:
Age: 65-OVER
Supporting documents will be sent by: E-Mail
--------------------------------------------------------------------------------
Business or individual complaint is filed against:
Business: Westgate Chevrolet, Auto Nation, GMAC & GM
Address: 7300 W I-40
?
City, State, Zip: Amarillo, 79106
County: Randall
Phone: 806-356-5600
Contact person at business: Gary Morganflash, Ricky Amaudr
Website: http://prod3.gmautobuilder.com/BuildYourOwn/Chevrolet.byo?year=2009
E-mail address: [email protected]
--------------------------------------------------------------------------------
First contacted via: I responded to a Web site or e-mail solicitation (other):
Solicitation in other language?
Where transaction took place: Over the computer(other):
Transaction Date: 4-1-2009
Contract Signed? No
Original Amount: 36,000.00
Amount paid: 48,000.00
Payment Method: Loan
Date of Payment: 6-1-2009
--------------------------------------------------------------------------------
Complained to business? Yes
If so, when? Every day since they changed the price
Business' response? To Whom It May Concern, Your email sent to Investor Relations was forwarded to GMAC's Executive Customer Relations for review and reply. As I am sure you are aware, GMAC's only products are the financial services we offer and are in no way responsible for dealerships' business practices. Since the GM dealerships are independently owned, you may want to contact the General Manager of that dealership to work with them regarding your concerns. Thank you for taking the time to write. Respectfully, Melinda Elliott Executive Customer Relations
Have you contacted another agency or attorney about this complaint? Yes
Name and Address of agency or attorney?
Mark Laney, Plainview
What action was taken by this agency or attorney?
Said he would feel Guilty taking my money for the way the law is written. Suggested filing this complaint.
Description of complaint:
Ricky it boils down to you being in the pot on the fire Billgls! !!! -----Original Message----- From: Mail Administrator [mailto:[email protected]] Sent: Thursday, April 23, 2009 7:06 AM To: (((REDACTED FOR SECURITY PURPOSES)))@suddenlink.net Subject: Mail System Error - Returned Mail This Message was undeliverable due to the following reason: Each of the following recipients was rejected by a remote mail server. The reasons given by the server are included to help you determine why each recipient was rejected. Recipient: Reason: Mailbox unavailable or access denied - [email protected] Dear Mr. Morganflash, I am waiting to look at all options; Counsel is out of office until late next week. Your letter mentions my honest and open feedback, sir your crew may take notice of an equal ethic.
We arrived at a purchase price and your finance office ambush dungeon crew changed that picture. In regard perhaps you may like to make some changes and let us know what you think, before further decisions are made. My e-mail address is [email protected] A fair summary is we agreed on a price and Ricky sent me into a closet size torture chamber with two people offering deal that sounded like they were giving me something. Within three hours this afternoon I have been diagnosed with Chronic Heart failure. Since this started with a Internet contact from Ricky should I file a FBI complaint also??
1347 24 4 09
I too would feel better for our issues to be settled. Consequently, with what has past, I do not feel safe upon entering your place of business without council and he will have to be paid. He has spent time this past week and will spend mort time you request, if you are willing to reimburse such counsel expenses, let us meet; otherwise, I choose not to meet just yet.
Note:
Randy the finance manager called this morning at 1102 4/24/09, promising for the three of us meeting in the high profit extras torture room and go through the whole. Deal page by page. My thoughts are I was diagnosed with chronic heart failure last time in that room and choose not to aggravate that condition further. You do have a room that I believe a man named HW occupies on the showroom floor that is referred to as the tower, that I would rather conduct our business in.
Morganflash Message:
Dear Mr. Stafford,
Sir, I would be happy to set down with you and solve any problem that exists. I am sorry , that I never received your e-mail before.My e-mail is [email protected], (the g was left out so I didn't receive). Please contact me at your convenience @ store 806-356-5600 or cell # 806-517-1510 and yor concerns will be addressed and solved.
Sincerely,
Gary Morganflash
General Manager
Westgate Chevrolet/Cadillac
CONFIDENTIAL: This electronic mail (including any attachments) may contain information that is privileged, confidential, and/or otherwise protected from disclosure to anyone other than its intended recipient(s). Any dissemination or use of this electronic email or its contents (including any attachments) by persons other than the intended recipient(s) is strictly prohibited. If you have received this message in error, please notify us immediately by reply email so that we may correct our internal records. Please then delete the original message (including any attachments) in its entirety. Thank you. Morganflash privacy Notice.
Bewildered
Amarillo, Texas
U.S.A.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Click here to read other Rip Off Reports on AutoNation
1 Updates & Rebuttals
Thecreditdiva
Nashville,Tennessee,
U.S.A.
Finance Manager responds
#2Consumer Suggestion
Sun, April 26, 2009
I'm not sure if your complaint is about the selling price being changed or if products were added to your loan that raised your payment that you thought were free. If it was the latter your products that you purchased in the finance office are able to be canceled and any dealer will do that for you. If that is not the case get in touch with me at http://thecreditdiva.blogspot.com and I will be glad to answer any car finance related questions
